Senior Data Analyst

POS-30301

HubSpot’s Customer Success Strategy & Operations (CSSO) team is hiring a Senior Data Analyst to help shape how our global Solutions organization scales - especially as AI fundamentally transforms how we deliver value to customers.

In this role, you’ll own high-visibility analytical work that influences workforce planning, operational efficiency, AI-driven productivity, and how we deploy technical expertise across thousands of customers. You’ll partner directly with Directors and VPs to translate ambiguous business challenges into clear, data-backed strategies that drive multi-million-dollar decisions.

This is a high-autonomy, high-impact role for someone who loves building models, crafting insight-rich narratives, and defining the metrics that shape how a large, global organization operates.

In this role, you will:

• Build, evolve, and own capacity models that quantify the impact of AI transformation on service delivery and workforce needs

• Create executive-facing dashboards that clarify operational performance, customer outcomes, and productivity trends across the Solutions organization

• Lead analytical workstreams that drive strategic decisions around resource allocation, regional deployment, and scaling new customer engagement motions

• Partner directly with Directors and VPs to frame problems, define requirements, and deliver insights that influence strategy

• Own analyses end-to-end—from scoping and data modeling to insight generation and stakeholder communication

• Anticipate needs, identify gaps, and proactively recommend new metrics, frameworks, and decision tools

• Balance analytical rigor with a pragmatic, iterative approach in a fast-moving environment

We are looking for people who:

• Have 4+ years of experience in data analysis, operations, business analytics, or strategy (SaaS or professional services preferred)

• Advanced SQL skills, strong proficiency with BI tools (Looker preferred), and comfort with Excel/Sheets modeling

• Ability to craft and present clear, compelling narratives to senior leadership

• Confidence operating independently, managing multiple priorities, and driving clarity in ambiguous situations

• Proven experience influencing decisions with data—not just reporting on it

• Nice to Have: Python or R programming skills for advanced statistical analysis

You’ll be joining at a pivotal moment as HubSpot transforms its Solutions motion with AI. Your work will directly shape how we scale solution architecture and customer engagement globally. The visibility is real: you’ll frequently work primarily with leaders across CSSO and the Solutions team, with additional cross functional stakeholders including Product, Marketing, Customer Success, and more.

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

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Annual Cash Compensation Range:

$118,500—$189,600 USD