About Us:

ImageTrend, Inc. is dedicated to connecting life’s most important data in the healthcare and emergency response community. We deliver software solutions, data analytics and services for EMS, hospitals, community paramedicine (CP), critical care, fire, and preparedness to enable fully integrated patient-centric healthcare and public safety. Our commitment to innovation, its clients, and providing world-class implementation and support is unsurpassed. Based in Eagan, MN, ImageTrend combines business analysis, creative design and data driven architecture to offer scalable solutions and strategies for today and the future.

Employment at ImageTrend is not just about doing a job; it's about being a part of a community. We are top-notch talent, passionate about making a difference through the work we do together!

Position Summary:

Under the direction of the Director of Marketing, the Senior Content Writer will lead the development of, coordinate, write, review and deliver high-impact content that drives brand awareness, customer engagement, and revenue growth. Senior content writers are expected to shape content strategy, mentor junior team members, and collaborate cross-functionally to deliver measurable results. This role directly influences brand positioning, demand generation performance, and the quality of customer‑facing communication across the organization.

Essential Duties & Responsibilities:

• Develop and execute a comprehensive content marketing strategy aligned with business and revenue goals
• Drives the development and execution of all marketingcopyfor websites, landing pages, literature, campaigns and product messaging, ensuring all content is SEO-optimized and aligned with brand voice and guidelines
• Ideate, write and produce content including press releases, webinars, blogs, white papers, presentations, proposals, research reports, case studies, and articles 
• Oversee and support the creation of email communications and nurturing campaigns
• Coordinate and complete client interviews for stories and references, aiding in the creation of video interviews
• Drive the planning and execution of the content calendar, roadmap, and publishing cadence across channels
• Define audience personas, content themes, and messaging frameworks across the buyer journey, translate complex concepts into clear, engaging narratives that resonate with target audiences

• Conduct content audits and identify gaps to improve performance and coverage and keep content repurposed and fresh 
• Generate quarterly reports on keyword and SEO trends within the industry, building out plans for the Director of Marketing based on shifts
• Apply data-driven insights to improve engagement, conversion, and performance metrics, track and analyze content performance (SEO, engagement, conversion rates), use analytics tools to refine content strategy and improve ROI
• Partner with Marketing, Product, Sales, and Design teams to deliver cohesive campaigns, collaborate with subject matter experts to develop technical and industry-specific content
• Support product launches, demand generation, and sales enablement initiatives
• Mentor and provide editorial guidance to junior writers and social media specialists
• Maintain editorial standards, workflows, and content governance processes, act as a strategic advisor on content best practices and storytelling
• Assist with event support, in person and virtual, including our annual Connect conference and Sales Kick Off as well as others on an ad-hoc basis.
• Additional duties as assigned

Position Qualifications:

• Bachelor’s degree in Marketing, Communications, Journalism, English or related field or equivalent relevant work experience
• Proven experience in professional content writing, copywriting, or content marketing experiencein a SaaS environment; familiarity with Fire, EMS, Healthcare, or Public Safety is preferred but not required
• Established ability and strong track record of creating content that drives traffic, engagement, and lead generation
• Advanced proficiency in verbal and written communication and the proven ability to communicate complex concepts to key stakeholders in clear, simple, and understandable terms
• Proven ability to navigate critical timelines and handle multiple priorities while meeting deadlines
• Demonstrates strong organizational skills, a clear understanding of critical timelines, and the ability to organize multiple projects, and work independently with minimal supervision
• Demonstrates exceptional attention to detail while effectively managing multiple competing priorities in a fast‑paced, complex environment
• Strong portfolio demonstrating multi-format content (digital, long-form, campaigns)
• Technologicallysavvy and demonstrates willingness to continue to learn new technologies

• Advanced knowledge of SEO and keyword strategy, content management systems (CMS) and Analytics platforms (Google Analytics, etc.)
• Proven experience with marketing automation and CRM tools such as Seismic, Salesforce, HubSpot, and WordPress
• Ability to maintain discretion when handling proprietary and confidential information
• Enthusiasm for learning and expanding knowledge or skills
• Strong work ethic, integrity, honesty, collaboration and team orientation
• Ability to travel as required, up to 10%

This role can be performed 100% virtually anywhere in the US while following our Remote Work Policy. Deadline to apply is at least 3 days after the posting date listed.

Position Salary Range: The annual base salary range for this full-time role is $75,000- $100,000 USD + bonus + benefits + perks + community gains. Within the range, individual pay is determined by job-related skills, education or training and other relevant qualifications.

ImageTrend is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at 952-469-1589, and ImageTrend will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

ImageTrend participates in the Electronic Employment Verification Program (E-Verify) to validate employee Form I-9 documentation. Please visit everify.gov to learn more.