Senior Analyst - Professional Services Operations
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Manager, Professional Services Operations Responsibilities
Be a business partner to Professional Services leadership team and executives, providing insights to help shape the strategy of the business
Works with regional professional services leaders and finance to design, implement and manage high quality and accurate forecasting, planning and budgeting processes that are integrated with other planning processes employed within the firm.
Partners with regional professional services leaders to identify and drive process improvements.
Ensures data, reports, and other internal intelligence tools are provided to stakeholders.
Works with finance, sales and the PS leadership to ensure effective use and adoption of a PS solution for time tracking, and bookings..
Provide data-driven insights on key performance indicators (KPI) and standardized business metrics, particularly at quarter end for IC compensation measures
Establish baseline metrics/reports to support the development of new practices and goals, as necessary
With direction from Director, PS Ops, lead and review the end-to-end execution of annual planning process to include headcount, utilization, and goal planning
Partner with PS management team to drive business continuity, unblocking teams when required.
Time card, expense entry and training compliance; drive timely entry of billable time and expenses across the engagement teams
Business planning; establish business rhythm and cadence, leading meetings through deliverables, outcomes and actions. Own agenda development and track follow-up actions and influence leaders to complete forward looking business plans.
Collaborate with Professional Services leaders to provide reports focused on financial and resource management data to aid with revenue and budgetary goals.
Manager, Professional Services Operations Requirements
Experience in building and maintaining effective working relationships with coworkers, managers, and employees, working effectively in a global team environment with shared responsibilities.
Experience with basic system administration and knowledge of applications including: Workday and Salesforce – Anaplan would be a huge plus.
Exceptional quantitative and spreadsheet skills
Excellent written and verbal communication skills
Self-starter that knows how to operate in ambiguity and prioritize task and resources
Excellent problem solving, project management, interpersonal and organizational skills
About the job
Senior Analyst - Professional Services Operations
To see similar active jobs please follow this link: Remote Management jobs
Manager, Professional Services Operations Responsibilities
Be a business partner to Professional Services leadership team and executives, providing insights to help shape the strategy of the business
Works with regional professional services leaders and finance to design, implement and manage high quality and accurate forecasting, planning and budgeting processes that are integrated with other planning processes employed within the firm.
Partners with regional professional services leaders to identify and drive process improvements.
Ensures data, reports, and other internal intelligence tools are provided to stakeholders.
Works with finance, sales and the PS leadership to ensure effective use and adoption of a PS solution for time tracking, and bookings..
Provide data-driven insights on key performance indicators (KPI) and standardized business metrics, particularly at quarter end for IC compensation measures
Establish baseline metrics/reports to support the development of new practices and goals, as necessary
With direction from Director, PS Ops, lead and review the end-to-end execution of annual planning process to include headcount, utilization, and goal planning
Partner with PS management team to drive business continuity, unblocking teams when required.
Time card, expense entry and training compliance; drive timely entry of billable time and expenses across the engagement teams
Business planning; establish business rhythm and cadence, leading meetings through deliverables, outcomes and actions. Own agenda development and track follow-up actions and influence leaders to complete forward looking business plans.
Collaborate with Professional Services leaders to provide reports focused on financial and resource management data to aid with revenue and budgetary goals.
Manager, Professional Services Operations Requirements
Experience in building and maintaining effective working relationships with coworkers, managers, and employees, working effectively in a global team environment with shared responsibilities.
Experience with basic system administration and knowledge of applications including: Workday and Salesforce – Anaplan would be a huge plus.
Exceptional quantitative and spreadsheet skills
Excellent written and verbal communication skills
Self-starter that knows how to operate in ambiguity and prioritize task and resources
Excellent problem solving, project management, interpersonal and organizational skills