Senior Accounts Receivable Analyst

We are currently looking for a well-rounded Senior Accounts Receivable Analyst to join the Reddit Finance & Accounting team. This role will focus on closely interacting with our agencies and advertisers to ensure their needs are met, as well as partnering with Reddit Sales to manage customer expectations.

The ideal candidate will have 5+ years of experience in a high-tech organization, specifically in quote-to-cash with an emphasis on heavy cash collections. We are seeking a driven, high-energy, customer-service-focused individual who can collaborate effectively with internal and external stakeholders at all levels. This individual will be expected to problem-solve, recommend solutions, and exercise sound business judgment.

What You’ll Do:

• Relationship Management: Establishing and nurturing relationships with key agencies and advertisers, focusing on timely follow-ups via phone and email to reduce Days Sales Outstanding (DSO) and minimize bad debt.

• Dispute Resolution:  Investigating, documenting, and efficiently resolving customer billing disputes.

• Process Improvement:  Collaborating with the Sales and Finance & Accounting teams to identify and implement process improvements and efficiencies.

• Collections Enhancement: Driving enhancements in the collections process to maximize team potential.

• Reporting: Generating weekly aging reports with collection comments for management review.

• Goal Achievement: Meet departmental monthly cash collection goals and targets, with a direct focus on improving Free Cash Flow initiatives.

• Billing Support: Supporting the billing team in the timely evaluation, reconciliation, and issuance of monthly invoices.

• Credit Analysis: Analyzing customer creditworthiness to determine appropriate lines of credit

• Payment Processing: Ensuring timely and accurate posting of all payments to advertiser accounts, matching them against relevant invoices, and resolving any payment discrepancies.

• Compliance: Supporting SOX initiatives to ensure compliance across the board.

• SOX Compliance:  Supporting the preparation of schedules for external audits and providing all requested supporting information.

What We’re Looking For:

• 5+ years of work experience in Accounts Receivable, preferably within the advertising, digital, and/or media industries, with experience building relationships with advertising agencies.

• At least one year of experience in a publicly-traded company.

• Bachelor’s degree in Accounting or a related field.

• Strong background in cash collections and dispute resolution.

• Exceptional analytical and problem-solving skills.

• Excellent verbal and written communication skills with the ability to interact at all organizational levels.

• A proactive, self-directed approach with the ability to multitask, think creatively, and learn quickly in a fast-paced environment.

• Ability to prioritize day-to-day responsibilities while continuously meeting timelines and deadlines.

• Experience with Netsuite or a similar ERP system.

• Proficiency in Excel and MS Office.

• Ability to think innovatively, work independently with minimal supervision, be a team player, and contribute beyond the defined role as needed.

• Strong organizational and time management skills, with the ability to prioritize and multitask effectively to deliver results and meet expectations in a fast-paced environment.

• Ability to identify opportunities for process improvement and suggest solutions.

• Internally motivated to seek out answers, generate ideas, and learn quickly in a high-growth company.

• High degree of confidentiality, integrity, and judgment.

Benefits UK:

• Group Personal Pension Scheme with Employer match

• Private Medical and Dental Scheme

• Income Replacement Programs

• Family Planning Support

• Gender-Affirming Care

• Mental Health & Coaching Benefits

• Bike to Work scheme

• Flexible Vacation & Reddit Global Days Off