SBA Servicing Analyst

Lenders Cooperative is a forward-thinking group of former bankers, investment bankers, and technologists who recognize the need for better innovation and solutions to support financial institutions' commercial lending efforts. Our core mission is to help these institutions focus on their true strengths.  Joining Lenders means being part of a mission-driven team that values innovation, collaboration, and a commitment to excellence. If you thrive in high-pressure environments where urgency meets creativity and where every challenge is an opportunity to create impact, then continue reading.... Lenders Cooperative seeks an SBA Servicing Analyst to support all post-closing loan activities by ensuring compliance with SBA SOPs, federal regulations, and lender policies while assisting with servicing actions such as modifications, deferments, assumptions, and liquidations. This role serves as a key liaison between lenders, borrowers, and internal teams, contributing to accurate reporting, process optimization, and seamless cross-department collaboration. The ideal candidate brings extensive SBA servicing experience, strong analytical and organizational skills, and a commitment to compliance, accuracy, and continuous improvement. What You’ll Do:

• Compliance Assurance: Ensure all servicing actions comply with SBA SOPs, lender policies, and federal regulations, conducting regular audits and reviews as needed. 

• Process Optimization: Assist with developing and implementing efficient workflows and processes to enhance the quality, accuracy, and timeliness of servicing activities. 

• Loan Servicing: Assist with loan Servicing Actions and handle post-close loan reviews. 

• Borrower and Client Communication: Serve as a key contact for lenders and borrowers, ensuring clear communication and timely responses to servicing inquiries and requests. 

• SBA Reporting: Assist with the preparation and submission of required SBA reports, including loan status updates and servicing activities, ensuring accuracy and compliance. 

• Cross-Department Collaboration: Work closely with underwriting, closing, and other teams to ensure seamless transitions and address servicing-related concerns. Partner with the Head of SBA Servicing, the SBA Servicing Manager, and the SBA Portfolio Manager to ensure all post-closing loan requirements are handled compliantly and efficiently across the teams. Such shared responsibilities include, but are not limited to, 1502 reporting, payment processing, and various loan review routines. 

• Policy Updates and Training: Stay current with SBA policy updates and remain committed to ongoing training as required to adequately and compliantly support lenders and borrowers.  

What We're Looking For:

• You must live and work in the US. 

• Bachelor’s degree in business, finance, accounting, or related field or equivalent relevant work experience 

• Minimum 5 years of experience in SBA loan servicing or related commercial loan servicing roles 

• Comprehensive knowledge of various servicing guidelines, SOP requirements, and federal compliance standards 

• Strong organizational and time management skills with the ability to handle multiple and continuously shifting priorities 

• Proficiency with loan servicing systems, reporting tools, and document management platforms 

• Excellent attention to detail and accuracy in reviewing and handling servicing activities 

• Effective communication and interpersonal skills  

• Analytical and problem-solving skills to resolve complex servicing issues and improve processes 

• Familiarity with SBA liquidation processes  

• Commitment to staying informed on SBA policy updates and fostering a culture of compliance and continuous improvement  

Benefits:

• Competitive salary and performance-based bonuses

• Comprehensive health coverage, plus free dental and vision

• Flexible hours and fully remote work options

• Unlimited PTO and company holidays

• Collaborative, inclusive, and growth-minded environment

What to Expect:

• Apply — It only takes a few minutes.

• HR Screen — If it’s a match, one of our recruiters will reach out to schedule a quick call.

• Interviews — Meet the team, discuss the role, and explore how your skills fit our needs.

• Decision — If it’s a great fit for both sides, we’ll make it official!

Candidates selected for a conditional offer will undergo a background check. A criminal conviction does not automatically disqualify a candidate; results are reviewed based on job relevance and applicable law. If you’re ready to take ownership of the frontend experience and help shape a platform used by financial institutions nationwide, apply now—we can’t wait to meet you. Lenders is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate our employees' unique differences because that drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.