Sales Operations Manager

Full-time
USA
Senior Level
Posted 1 hour ago
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About Megaport

We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.

Our Team Culture

We’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do.

We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply.

The Role

Latitude.sh, now part of Megaport, delivers high-performance Compute-as-a-Service built for latency-sensitive, scalable, and modern workloads. With Megaport’s global Network-as-a-Service platform, customers now gain instant access to dedicated compute tightly paired with private, on-demand connectivity. 

Megaport is seeking a highly organized and analytically driven Sales Operations Manager to support the growth and operational scaling compute-focused products. Reporting to Director of Sales Operations, Latitude, this role will partner directly with sales leadership, RevOps, Sales Systems & Tools, Finance, and Enablement teams to improve operational execution and sales productivity. The role will improve forecasting consistency, CRM process adoption, sales reporting, territory management, and cross-functional operational alignment. The ideal candidate has strong CRM process expertise, forecasting experience, and the ability to operate effectively within fast-paced technology organizations.


What You’ll Be Doing
  • Manage forecasting processes, pipeline reviews, and opportunity governance for Latitude

  • Support quote management workflows and operational process execution

  • Improve CRM data quality, adoption, and sales process consistency

  • Build dashboards, reports, and operational insights for Sales Leadership

  • Coordinate with Revenue Systems teams on Salesforce enhancements and process improvements

  • Analyze sales performance trends, pipeline health, and operational KPIs

  • Support territory planning and compensation tracking initiatives

  • Assist with onboarding, documentation, and operational process training

  • Partner cross-functionally with Marketing, Finance, Product, and Customer Success teams

  • Support operational integration efforts and process standardization initiatives

  • Identify workflow inefficiencies and recommend scalable improvements

  • Support marketplace and channel sales operational processes

What We Are Looking For
  • 5+ years of Sales Operations or Revenue Operations experience

  • Strong Salesforce CRM experience

  • Experience supporting forecasting and pipeline management processes

  • Strong reporting and analytical skills

  • Experience supporting sales teams within technology organizations

  • Strong Excel, reporting, and data analysis capabilities

  • Excellent communication and stakeholder management skills

  • Strong organizational and prioritization abilities

What We Offer
  • Flexible working environments

  • Birthday Leave, 12 weeks of parental leave (after 12 months continuous service), and 5 days of study leave.

  • Creative, fun, and contemporary work environments

  • Motivated team of industry experts and plenty of learning opportunities

  • Celebrated success with internal awards programs

  • Health and wellness program

  • Generous performance bonus structure


#DNI

If you have any questions, please reach out to Megaport's Talent Acquisition Team at Careers@megaport.com

NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team careers@megaport.com directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under '@megaportau.com'.

All applications will be treated in confidence.

Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.

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Sales Operations Manager

About Megaport

We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.

Our Team Culture

We’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do.

We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply.

The Role

Latitude.sh, now part of Megaport, delivers high-performance Compute-as-a-Service built for latency-sensitive, scalable, and modern workloads. With Megaport’s global Network-as-a-Service platform, customers now gain instant access to dedicated compute tightly paired with private, on-demand connectivity. 

Megaport is seeking a highly organized and analytically driven Sales Operations Manager to support the growth and operational scaling compute-focused products. Reporting to Director of Sales Operations, Latitude, this role will partner directly with sales leadership, RevOps, Sales Systems & Tools, Finance, and Enablement teams to improve operational execution and sales productivity. The role will improve forecasting consistency, CRM process adoption, sales reporting, territory management, and cross-functional operational alignment. The ideal candidate has strong CRM process expertise, forecasting experience, and the ability to operate effectively within fast-paced technology organizations.


What You’ll Be Doing
  • Manage forecasting processes, pipeline reviews, and opportunity governance for Latitude

  • Support quote management workflows and operational process execution

  • Improve CRM data quality, adoption, and sales process consistency

  • Build dashboards, reports, and operational insights for Sales Leadership

  • Coordinate with Revenue Systems teams on Salesforce enhancements and process improvements

  • Analyze sales performance trends, pipeline health, and operational KPIs

  • Support territory planning and compensation tracking initiatives

  • Assist with onboarding, documentation, and operational process training

  • Partner cross-functionally with Marketing, Finance, Product, and Customer Success teams

  • Support operational integration efforts and process standardization initiatives

  • Identify workflow inefficiencies and recommend scalable improvements

  • Support marketplace and channel sales operational processes

What We Are Looking For
  • 5+ years of Sales Operations or Revenue Operations experience

  • Strong Salesforce CRM experience

  • Experience supporting forecasting and pipeline management processes

  • Strong reporting and analytical skills

  • Experience supporting sales teams within technology organizations

  • Strong Excel, reporting, and data analysis capabilities

  • Excellent communication and stakeholder management skills

  • Strong organizational and prioritization abilities

What We Offer
  • Flexible working environments

  • Birthday Leave, 12 weeks of parental leave (after 12 months continuous service), and 5 days of study leave.

  • Creative, fun, and contemporary work environments

  • Motivated team of industry experts and plenty of learning opportunities

  • Celebrated success with internal awards programs

  • Health and wellness program

  • Generous performance bonus structure


#DNI

If you have any questions, please reach out to Megaport's Talent Acquisition Team at Careers@megaport.com

NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team careers@megaport.com directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under '@megaportau.com'.

All applications will be treated in confidence.

Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.