Sales Development Representative

Automattic—the global leader in publishing, messaging, and commerce software—is building the operating system for the open web.

Automattic for Agencies is dedicated to empowering agencies and developers to create outstanding WordPress websites and online experiences. We’ve combined world-class hosting, professional tools and plugins, and expert technical support from across Automattic’s product portfolio—all tailored to fuel agency success. Our mission is to foster a thriving ecosystem where agencies and studios can fully leverage our full platform capabilities to elevate their client offerings, streamline operations, and drive sustainable growth.

Our sales team is responsible for sourcing and converting leads into opportunities, and we’re looking for a results-oriented Sales Development Rep (SDR) to join us. This is a high-growth role designed to develop and launch people into a successful sales career in the tech industry.

Responsibilities: 

• Generate quality agency leads through outbound campaigns, including email, cold-calling, and social media outreach, introducing the Automattic for Agencies program. 

• Ensure a smooth handoff to the other members of the sales team by providing detailed background information and context on each opportunity.

• Maintain records of interactions with leads in our CRM system to ensure accurate tracking.

• Report on lead generation activities, conversion rates, and overall progress toward goals.

• Collaborate with the sales and leadership teams to align on goals, share feedback from prospects, and refine the outbound process.

• Consistently meet or exceed weekly and monthly activity targets, such as the number of calls made, emails sent, and meetings booked.

Requirements:

• Strong passion for sales and helping to grow our business in a customer-first environment. 

• Are highly socially intelligent; easily able to understand, empathize, and connect with people.

• Skilled at verbal and written communication.

• Love solving problems and discovering opportunities to help people succeed.

• Thrive in a goal-oriented and high-growth environment that achieves results.

• Value being part of a dynamic team and having a clear impact on the business.

• Coachable and eager to learn through constructive feedback.

• A curiosity to learn new skill sets, new CMS tools, a new industry, and more about the prospective new customers you’ll be reaching out to.

We’re excited about you because you:

• Have some sales experience and are looking to be involved in driving SDR strategy.

• Are highly productive in a work-from-home environment.

• Are confident conducting cold calls and facing objections.

• Are empathetic and know that active listening is the key to becoming a great seller.

• Welcome adversity because it drives you to achieve the results you know you can attain.

• Motivated by your goal, the team, and your pursuit to always be better.

• Are relentlessly hardworking. This is really all it takes to be a successful Sales Development Rep; we’ll teach you the rest!

We are currently prioritizing candidates who reside in the North America.

Salary range: $65,000-$75,000 USD - Please note that salary ranges are global, regardless of location, and we pay in local currency.

This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our compensation philosophy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves. #LI-DNI