Sales Continuing Education Program Manager
Apply for this position → Go ad-free with PremiumAbout the role
The Sales Training Teamis responsible forensuring the effective onboarding, and continuingeducation, ofSales,andSales relatedprofessionals, within Blackbaud. Blackbaud continues to invest heavily in the development of itsSalesand Salesrelatedteamsand this role will ensure those investments deliver onbothour time to value and growth goals. As a Sales Trainerfocused oncontinuingeducation, this role will report directly to theDirectorof Sales Training and willbe responsible forensuring that existing AE’s have the knowledge and skills necessary to increase their overall sales effectiveness.
Whatyou’lldo
Own the design and execution ofpost onboarding,inroledevelopment,programs that drive measurable improvements in seller productivity, deal execution, and revenue outcomes for Account Executives.
Deliver targeted, just-in-time enablement (live, virtual, andself-paced) to address evolving business priorities, product changes, andidentifiedperformance gaps.
Deliver global enablement programs using a blended learning approach (e-learning,self-pacedcontent,instructor ledsessions, certifications) tailored to regional androle basedneeds across US, Canada, BBE, and BBP teams.
Key contributor to implementing and curating curriculum, presentations,documentationand resources to support an innovative enablement program
Partner with Sales Leadership, Sales Operations, and subject matter experts to ensure enablement is reinforced in the flow of work through coaching, inspection, and ongoing reinforcement—not onetime training events.
Partner with the Awareness to Revenue organization to understand, influence, and align tools, processes, and workflows that impact AE effectiveness—ensuring enablement programs are supported by the right systems and resources.
In concert with Sales Operations, track and report the impact of our Continuing Education programs for relevant stakeholders
Establish continuous feedback loops anditerate onprograms to ensure enablementremainsaligned to seller needs, market changes, and strategic initiatives.
Interface with Sales leaders and functional groups to ensure our Continuing Education program aligns with our strategic initiatives
Whatyou’llbring
Minimum 1 - 3 years’ experience in enablementorrelevant technology Sales, Marketing, Enablement of Sales Support roles in the B2B space
Familiarity with Adult Learning techniques a plus
Ability to engage and inspire through both content and delivery
Strong interpersonal and communication skills that span various cultures and professional backgrounds as this role will support our Global operations
Highly efficient,organizedand self-motivated with a passion for training and enabling success for individual contributors and people leaders
Ability to work within a matrixed organization
Must be detail oriented to focus on key programs and the orchestration of activities and events
KPIs, OKRs, Measurable Success Factorsincludetimetoproductivity for new and transitioning sellers; salesproductivity defined as total ARRsold / #of AEs; skill certification andproficiencybenchmarks
Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube
Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
The starting base pay is $67,400.00 to $90,700.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.
Benefits Include:
Medical, dental, and vision insurance
Remote-flexible workforce
Wellness Programs
401(k) program with employer match
Flexible paid time off
Generous Parental Leave
Donations for Doers
Pet insurance, legal and identity protection
Tuition reimbursement program
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Sales Continuing Education Program Manager
About the role
The Sales Training Teamis responsible forensuring the effective onboarding, and continuingeducation, ofSales,andSales relatedprofessionals, within Blackbaud. Blackbaud continues to invest heavily in the development of itsSalesand Salesrelatedteamsand this role will ensure those investments deliver onbothour time to value and growth goals. As a Sales Trainerfocused oncontinuingeducation, this role will report directly to theDirectorof Sales Training and willbe responsible forensuring that existing AE’s have the knowledge and skills necessary to increase their overall sales effectiveness.
Whatyou’lldo
Own the design and execution ofpost onboarding,inroledevelopment,programs that drive measurable improvements in seller productivity, deal execution, and revenue outcomes for Account Executives.
Deliver targeted, just-in-time enablement (live, virtual, andself-paced) to address evolving business priorities, product changes, andidentifiedperformance gaps.
Deliver global enablement programs using a blended learning approach (e-learning,self-pacedcontent,instructor ledsessions, certifications) tailored to regional androle basedneeds across US, Canada, BBE, and BBP teams.
Key contributor to implementing and curating curriculum, presentations,documentationand resources to support an innovative enablement program
Partner with Sales Leadership, Sales Operations, and subject matter experts to ensure enablement is reinforced in the flow of work through coaching, inspection, and ongoing reinforcement—not onetime training events.
Partner with the Awareness to Revenue organization to understand, influence, and align tools, processes, and workflows that impact AE effectiveness—ensuring enablement programs are supported by the right systems and resources.
In concert with Sales Operations, track and report the impact of our Continuing Education programs for relevant stakeholders
Establish continuous feedback loops anditerate onprograms to ensure enablementremainsaligned to seller needs, market changes, and strategic initiatives.
Interface with Sales leaders and functional groups to ensure our Continuing Education program aligns with our strategic initiatives
Whatyou’llbring
Minimum 1 - 3 years’ experience in enablementorrelevant technology Sales, Marketing, Enablement of Sales Support roles in the B2B space
Familiarity with Adult Learning techniques a plus
Ability to engage and inspire through both content and delivery
Strong interpersonal and communication skills that span various cultures and professional backgrounds as this role will support our Global operations
Highly efficient,organizedand self-motivated with a passion for training and enabling success for individual contributors and people leaders
Ability to work within a matrixed organization
Must be detail oriented to focus on key programs and the orchestration of activities and events
KPIs, OKRs, Measurable Success Factorsincludetimetoproductivity for new and transitioning sellers; salesproductivity defined as total ARRsold / #of AEs; skill certification andproficiencybenchmarks
Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube
Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
The starting base pay is $67,400.00 to $90,700.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.
Benefits Include:
Medical, dental, and vision insurance
Remote-flexible workforce
Wellness Programs
401(k) program with employer match
Flexible paid time off
Generous Parental Leave
Donations for Doers
Pet insurance, legal and identity protection
Tuition reimbursement program