About the role

We're looking for a Rev Ops Lead to join our growth team! Full-time · Remote AU or Hybrid Sydney (some timezone flexibility required for US hours)

The Opportunity Fresh Clinics is in a pivotal growth window and to make the most of it, we need someone who can cut through the noise and shape our growth engine.

As our Revenue Operations Lead, you’ll sit outside of any individual team, reporting directly to our CCO. That independence matters. Your job is to look across Sales, Marketing, and our AU and US markets with a clear, unbiased eye - identifying what’s driving revenue, what isn’t, and what we should do about it.

This isn’t a passive reporting role. You’ll own the data, drive the projects, and hold teams accountable to outcomes. You’ll also be the person who can sit with a sales rep or a marketer and explain not just what the data is showing, but why it matters and how they should respond to it.

What you'll own

Revenue insight and trend identification You’ll establish singular ownership of our business-wide data, starting with a clean-up to make sure what we’re looking at is accurate. From there, you’ll identify trends in real time: revenue shifts by region, pipeline health, churn signals, campaign ROI. When something’s dipping in Victoria while other states grow, you’ll be the first to spot it and the first to act. GTM accountability and alignment You’ll define clear ownership across Sales and Marketing initiatives, and hold those teams to it. Lead routing, pipeline stages, forecasting cadences, shared targets, you’ll make sure the AU Sales, AU Marketing, and US Growth teams are operating from the same playbook and the same truth. Project-based revenue unlocking You’ll drive strategic projects - data enrichment, AI enablement tools, onboarding drop-off analysis, blocker removal - and then hand them over cleanly to the right teams so you can move to the next one. You’re not here to babysit initiatives indefinitely; you’re here to optimise, embed, and move. Executive visibility You’ll move us from manual spreadsheets to dashboards the CCO and leadership team actually trust. And you’ll translate what those dashboards mean in plain language, for the Board, for the execs, and for the teams doing the work.

What we're looking for

You’ve worked in a scale-up before - not a tiny startup where you wore every hat, and not a big corporate where everything moved slowly. You know what it feels like to operate in a fast-moving environment where strategy and execution have to happen at the same time. You’re equally comfortable in a data model and in a workshop. You can present a commercial narrative to a CCO and then turn around and coach a sales team on what their pipeline data means for their quarter. Critically: You finish things. You can drop a project that’s not working without ego, hand over an initiative that’s humming without hoarding it, and move on to the next problem. That cycle — identify, drive, embed, transition — is your natural rhythm.

You'll bring

• Experience owning or building a RevOps function in a B2B SaaS or tech-enabled business. Bonus points if you have experience in HealthTech or MedTech scaleups

• Strong HubSpot capability (workflows, automation, dashboards)

• A track record of turning messy data into clear commercial decisions

• Sharp project management skills - you can run a workshop, write a brief, and ship an outcome

• The communication skills to educate teams on the what, why, and how of the insights you’re surfacing - not just send a dashboard and disappear

• Comfort with constant change, ambiguity, and the occasional pivot mid-project

Strategy or Commercial candidates with solid implementation experience are also welcome to apply. But we need the operational rigour to back up the solid thinking.

Why Fresh

Fresh Clinics is the platform behind Australia’s leading network of cosmetic clinics. We support practitioners with the products, technology, training, and community they need to deliver exceptional patient outcomes - and we’re growing fast into the US market. This role sits at the centre of that growth. You’ll have direct access to the CCO, a clear mandate, and the chance to build something that genuinely shapes how this business scales. If you’re looking for a role where your work is visible, your impact is measurable, and no two quarters look the same - this is it.

• We're disrupting how hybrid healthcare is delivered

• We're remote-first and outcomes focused

• We're profitable and focused on building a long-term sustainable growth model

• Our Freshie's love working here (+65eNPS globally)

• We've been recognised as a winner in theAFR BOSS Best Places to Work2026 awards!

Perks and Benefits

Flexible Work

• Remote-first culture with flexible work arrangements

• Work-from-anywhere travel policy

• Returning to work support for parents

Look after yourself

• Wellness Days: Quarterly days off to help you re-set and re-charge

• Fresh Minds: Our global, proactive approach to mental health (EAP) with unlimited therapy available

• Staff treatments & skincare perks (we’re Fresh Clinics, after all)

• Discounted healthcare & women's health programs

Parental Support

• 14 weeks paid primary carer, 6 weeks secondary carer

• Support for every stage of your parenting journey including Ask Yawn access

Feel good about your future

• Superannuation salary packaging

• Novated car leasing

• Freshie tech-at-home voucher

🔗 Discover more here

Are you ready?

Apply now and tell us why you could be our next Freshie.

Your Perspective Matters

At Fresh, we believe that a diverse team is an innovative team. We are focused on creating an inclusive environment where people from all backgrounds, identities, and experiences feel they belong and can thrive.

We strongly encourage you to apply, even if your past experience doesn’t perfectly align with every qualification listed. Your unique skills and passion could be just what we’re looking for, for this role or another.