Regulatory Compliance Manager (Telecoms)

Who we are:

Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communications, Contact Center Applications, and Communications APIs.

Why this role matters:

We are seeking a dedicated telecommunications regulatory counsel to join our legal team and play a vital role in supporting our compliance activities. This position will report to the Director of Legal, Telecom Regulatory Compliance and play a key role in global compliance activities related to telecommunications laws and messaging industry standards.

In this role, you’ll:

• Monitoring, communicating, and adjusting to developments in global telecommunications frameworks including digital and security rules, as well as in relevant industry  standards and carrier requirements

• Participate in cross-functional groups that implement new compliance requirements into programs  

• Monitor and report regarding the effectiveness of compliance programs

• Research regulatory requirements and carrier/industry messaging standards and advise the business 

• Work with colleagues in Legal and the business on how to build telecom, security and digital compliance into products and services through proactive assessments of new products and services and corporate functions (e.g., Sales, Marketing, HR, Finance, Products)

• Support commercial negotiation teams by providing relevant compliance advice and negotiating with resellers, suppliers, vendors and customers

• Identify strategic opportunities and communicate them to relevant business teams

• Promote and maintain compliance awareness across Vonage and deliver effective, role-based telecom, security and digital training programs

• Manage consultants and outside counsel

What you’ll bring:

Required

• Skills and experience in US telecommunications regulation and how it relates to Vonage’s business

• Demonstrated ability to identify and solve problems in a complex technology and business environment

• Strong organizational and multitasking abilities, with a meticulous attention to details

• Effective communication (written and verbal) and interpersonal skills, with the ability to communicate legal concepts to non-legal stakeholders, up to and including senior-level management

Desirable

• Excellent communication, presentation, public speaking and people skills

• Comfortable with ambiguity. Persistence to drive change over time

• Results oriented, proactive, responsible, pragmatic and ethical person with a passion for telecommunications regulatory work

• Global telecommunications regulatory experience

How you will benefit:

• Legal & General Pension

• Life Assurance

• Income Protection

• Private Medical & Dental Insurance

• Eligible for Free Eye Tests

• Shopping Discounts

• Optum Employee Assistance Programme

• Unlimited Discretionary Time Off

• Three Paid Volunteer Days a Year

Where you will work:

This position offers a hybrid work arrangement based out of our London and Basingstoke offices, with the flexibility to work remotely. We are also open to considering fully remote candidates located within the United Kingdom.

Sponsorship is not available. Legal authorization to work in the UK is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.