Recruiter Associate - Shared Services/BPO

Role Summary

We're looking for a resourceful, detail-oriented, and proactive Talent Acquisition Associate to join our high-performing recruiting team at Bold Business. In this role, you'll support the full recruitment lifecyclefrom sourcing to hiringhelping us build scalable talent pipelines across BPO and shared services roles. This is a great opportunity for an organized, tech-savvy team player eager to grow. Youll be mentored by senior recruiters, gain hands-on exposure to global hiring strategies, and play a key role in helping us attract top talentefficiently and at scale.

About Bold:

Bold Business is a US-based leading global business processing outsourcing firm with over 25 years of experience and $7B+ in client engagements. We enable companies of all sizes to scale by providing global outsourcing talent services.

Responsibilities

• Support full-cycle recruitment for BPO and shared services roles, ensuring alignment with business timelines and goals

• Draft, post, and optimize job descriptions across platforms; adjust postings based on applicant quality and keyword performance

• Execute sourcing strategies across job boards, social media, and internal databases to build and manage strong talent pipelines

• Screen resumes and conduct initial candidate outreach and phone interviews to assess qualifications and alignment

• Coordinate interviews and candidate communications with hiring managers and internal stakeholders

• Maintain accurate and up-to-date candidate data within the Applicant Tracking System (preferably JazzHR or Greenhouse)

• Collaborate with hiring managers and the recruiting team to define role requirements and recruitment strategy

• Prepare recruitment reports, dashboards, and analytics to track pipeline health, performance, and key metrics

• Support candidate onboarding processes and ensure a smooth handoff to HR and hiring teams

• Uphold compliance with recruitment policies and contribute to a positive and professional candidate experience throughout the hiring lifecycle

Qualifications

• Excellent written and verbal communication skills, with the ability to engage candidates and internal stakeholders professionally

• 24 years of experience in a talent acquisition, sourcing, or recruitment coordination role

• Solid understanding of recruitment processes, with a strong interest in learning and growing within the function

• Highly organized, detail-oriented, and self-sufficient, with a strong sense of urgency and bias for action

• Proficient in Google Workspace, Microsoft Office Suite, and ATS platforms (e.g., JazzHR, Greenhouse)

• Familiar with sourcing tools (e.g., LinkedIn Recruiter, job boards) and techniques like Boolean search

• Comfortable managing multiple priorities in a fast-paced, high-volume, remote work environment

• A proactive, collaborative mindset with a passion for talent and process optimization

What Makes This Role Exciting:

• Competitive Compensation and Benefits

• 100% Remote: Enjoy the flexibility of a fully remote position with a strong emphasis on work/life balance.

• Cross-Functional Exposure: Collaborate closely with various departments, gaining hands-on experience across multiple business functions within a global organization.

• Impactful Exposure: Gain exposure to a wide range of recruitment functions within a rapidly scaling global organization.

• Mentoring: Receive ongoing guidance from senior recruiters through training, shadowing opportunities, and real-time feedback to help you grow and succeed in your role

(Bold Business recruiters always use a @boldbusiness.com email address and/or from our Applicant Tracking System, JazzHR. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.)

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