Records Digitization Manager

Job Family:

Operational Effectiveness Consulting

Travel Required:

Up to 10%

Clearance Required:

Ability to Obtain Public Trust

What You Will Do: The Records Digitization Manager for a Large Scale Digitization Initiative. This role oversees the digitization of more than 800,000 federal records, ensures compliance with NARA and federal records regulations, and manages end to end implementation of an ERM system integrated with Federal client platforms including Palantir Foundry, Databricks, UAC Portal, Salesforce, and Tableau. The Manager will manage daily operations of subcontractors coordinating digitization workflows, metadata management, quality assurance, OCR/ICR accuracy, and multi system integration efforts. This position ensures timely fulfillment of priority record digitization requests and maintains chain of custody and compliance documentation. Key responsibilities include leading cross functional teams, managing project schedules and risks, ensuring adherence to federal standards, coordinating pilot and full scale production phases, overseeing search capability testing (multi field, Boolean, graph/relationship), and supporting intelligent keyword detection capabilities for high risk indicator. The Program Manager will interface directly with client leadership, Records Management, Legal, and CISO teams, preparing progress reports, compliance documentation, and quality control metrics. This role also delivers system training, workflow documentation, and knowledge transfer to support the Federal client long term digitization and record management capability. What You Will Need:

Experience & Domain Expertise

• Minimum Bachelor's degree

• Ability to obtain a Public Trust Clearance (i.e. US citizenship required)

• Minimum 7+ years experience in ERM implementation, federal records management, or large‑scale digitization programs.

• Demonstrated experience with NARA standards, 36 CFR 1236 digitization regulations, and federal records retention requirements.

• Proven ability to manage high‑volume scanning, OCR/ICR processes, metadata extraction, and quality control workflows.

• Experience supporting federal programs involving sensitive PII/PHI, chain‑of‑custody protocols, and litigation hold requirements.

• Background in overseeing integration processes with platforms such as Palantir Foundry, Databricks, Salesforce, and/or similar systems.

Technical Skills

• Strong understanding of digital records management technologies, metadata schema design, and ingestion pipelines (Parquet, JSON, XML).

• Familiarity with NLP/ML‑based text analytics and intelligent keyword detection systems.

• Knowledge of graph/relationship search, advanced Boolean search, and multi‑field query design.

• Competence with OCR/ICR technologies and image quality assurance requirements (DPI, TIFF/PDF‑A standards).

• Understanding of cloud integration, API‑based data exchange, and large‑scale storage (S3 or equivalent).

Regulatory & Security Skills

• Experience managing compliance documentation and audit‑ready reporting.

• Ability to apply Section 508 accessibility requirements in federal systems.

• Working knowledge of federal information security frameworks, such as any combination of the following:

  • NIST SP 800‑171

  • CMMC

  • SOC II Type I

  • Privacy Act, FOIA, and federal child‑welfare record protections

Leadership & Communication

• Exceptional leadership skills managing cross‑functional teams of digitization technicians, QC analysts, engineers, and data specialists.

• Strong communication and stakeholder management skills for federal program leaders, COR/PMs, Records Management, and Legal teams.

• Ability to present status, risks, and technical concepts clearly to executive stakeholders.

• Strong organizational, workflow optimization, and problem‑solving skills.

What Would Be Nice To Have:

• Preferred Master’s Degree.

• PMP or equivalent project management certification.

The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.