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Reconciliation Manager (pharma agency exp desired)

EVERSANA

Full-time
USA
$65k-$91k per year
pharma
documentation
communication
analytics
reporting
Apply for this position

Company Description

EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. 

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need. 

We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  

Job Description

WHAT DOES THE RECONCILIATION MANAGER DO?

The Reconciliation Manager processes key financial data across multiple meetings, including honoraria payments and expense reimbursements, and assists with reconciliation and compliance closeout activities for virtual and live events. The Reconciliation Manager must be very organized, detail-oriented, resourceful, and highly motivated and able to succeed in a dynamic, changing environment. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Manage all aspects of consulting agreements between pharmaceutical companies and HCPs 

  • Collect W-9 tax forms if they are not in our database 

  • Track and process honoraria and expense reimbursement payments 

  • Communicate with speakers/attendees regarding honoraria and/or expense reimbursements 

  • Create and update budgets as needed  

  • Reconcile program budgets and enter final program spend into meeting management system 

  • Interact with internal and external customers and vendors and help expedite work activities to support programming 

  • Manage assigned aspects of financial reporting including: 

    • Creating and updating budget and reporting templates 

    • Organizing and retrieving backup documentation for program reconciliations/audits 

    • Handling ad hoc requests from internal team members 

    • Creating reports and producing moderately complex spreadsheets with calculations 

  • Process and code vendor invoices through AP 

  • Manage AmEx processing 

  • Handle compliance closeout duties, ensuring client guidelines and business rules are followed 

  • Create open payments/transparency reports and other required compliance reports  

  • Ensure all out-of-pocket costs are within compliance 

  • Ensure all proper documentation is complete, accurate, and submitted to clients on time and in the appropriate formats 

  • Familiarize and adapt to each client's compliance process and business rules 

  • Communicate clearly and effectively with Meeting Services, Account Services, and Finance team members 

  • Be proactive, be prepared, take ownership, and QC all work 

  • Meet all established deadlines 

  • Prioritize work and ask for direction when uncertain or in need of extra support 

  • Understand how to separate and combine tasks into efficient workflow 

  • Monitor calendar for scheduled activities and come prepared to internal meetings 

  • Support additional ad hoc meeting-related tasks as needed and approved by manager 

  • Submit timesheets on time 

  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.   

  • All other duties as assigned  

Qualifications

WHAT ARE WE LOOKING FOR?

·       Education: Associate’s degree or equivalent work experience 

·       Experience and/or Training: 4 years of Account Payable and Credit Card Reconciliation

·       Licenses/Certificates: N/A 

·       Technology/Equipment: Microsoft Office with especially strong MS Excel ability, Zoom, Teams 

 Industry Experience: Agency or Pharmaceutical Industry experience  

Additional Information

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  More information about EVERSANA’s benefits package can be found at eversana.com/careers.  EVERSANA reserves the right to modify this base salary range and benefits at any time. 

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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About the job

Full-time
USA
$65k-$91k per year
Posted 30 minutes ago
pharma
documentation
communication
analytics
reporting

Apply for this position

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Reconciliation Manager (pharma agency exp desired)

EVERSANA

Company Description

EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. 

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need. 

We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  

Job Description

WHAT DOES THE RECONCILIATION MANAGER DO?

The Reconciliation Manager processes key financial data across multiple meetings, including honoraria payments and expense reimbursements, and assists with reconciliation and compliance closeout activities for virtual and live events. The Reconciliation Manager must be very organized, detail-oriented, resourceful, and highly motivated and able to succeed in a dynamic, changing environment. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Manage all aspects of consulting agreements between pharmaceutical companies and HCPs 

  • Collect W-9 tax forms if they are not in our database 

  • Track and process honoraria and expense reimbursement payments 

  • Communicate with speakers/attendees regarding honoraria and/or expense reimbursements 

  • Create and update budgets as needed  

  • Reconcile program budgets and enter final program spend into meeting management system 

  • Interact with internal and external customers and vendors and help expedite work activities to support programming 

  • Manage assigned aspects of financial reporting including: 

    • Creating and updating budget and reporting templates 

    • Organizing and retrieving backup documentation for program reconciliations/audits 

    • Handling ad hoc requests from internal team members 

    • Creating reports and producing moderately complex spreadsheets with calculations 

  • Process and code vendor invoices through AP 

  • Manage AmEx processing 

  • Handle compliance closeout duties, ensuring client guidelines and business rules are followed 

  • Create open payments/transparency reports and other required compliance reports  

  • Ensure all out-of-pocket costs are within compliance 

  • Ensure all proper documentation is complete, accurate, and submitted to clients on time and in the appropriate formats 

  • Familiarize and adapt to each client's compliance process and business rules 

  • Communicate clearly and effectively with Meeting Services, Account Services, and Finance team members 

  • Be proactive, be prepared, take ownership, and QC all work 

  • Meet all established deadlines 

  • Prioritize work and ask for direction when uncertain or in need of extra support 

  • Understand how to separate and combine tasks into efficient workflow 

  • Monitor calendar for scheduled activities and come prepared to internal meetings 

  • Support additional ad hoc meeting-related tasks as needed and approved by manager 

  • Submit timesheets on time 

  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.   

  • All other duties as assigned  

Qualifications

WHAT ARE WE LOOKING FOR?

·       Education: Associate’s degree or equivalent work experience 

·       Experience and/or Training: 4 years of Account Payable and Credit Card Reconciliation

·       Licenses/Certificates: N/A 

·       Technology/Equipment: Microsoft Office with especially strong MS Excel ability, Zoom, Teams 

 Industry Experience: Agency or Pharmaceutical Industry experience  

Additional Information

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  More information about EVERSANA’s benefits package can be found at eversana.com/careers.  EVERSANA reserves the right to modify this base salary range and benefits at any time. 

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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