Project Manager - Professional Services
Ensure Project success, as defined by the project scope, budget, and timeline Ensure Project adherence to Accruent delivery methodology Manage the signed client contract, all commercial agreements, and all project documentation Manage the Project Budget including appropriate billing of project hours, accuracy in future forecasting and logging for project expenses Measure, track, and evaluate progress against the project plan, deliverables, milestones and required tasks Prepare project status reports and keep management, clients, and others informed of project status and related issues Direct and coordinate activities of project personnel to ensure project progresses on schedule and within budget Develop complex project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources in conjunction with the Professional Services Manager Identify and quickly mitigate project issues and risks, documenting and communicating resolution and tracking updates accordingly Identify when a request deviates from original project scope, initiates change management conversations and negotiates contract terms with client Drive Change Order contract creation with support from Professional Services Managers Exhibit exceptional judgement when navigating project decisions, escalating to the Professional Services Manager when appropriate Lead project team members toward a common goal while driving personal accountability and setting appropriate expectations for project deliverables Foster positive morale and teamwork, helping to create an environment conducive to problem solving and continuous improvement Build positive, collaborative relationships with clients and prioritizes a high-quality Services experience Coordinate two to six resources within each assigned Project Team Proactively leverage opportunities to deepen comprehension of new skills and mature the project management discipline PMP certification Experience in a client-facing, cross-functional environment. Professional Services experience strongly preferred Exposure to kaizen and continuous improvement frameworks Agile project management and/or coaching agile teams Knowledge of Smartsheet, JIRA and Salesforce
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Project Manager - Professional Services
Ensure Project success, as defined by the project scope, budget, and timeline Ensure Project adherence to Accruent delivery methodology Manage the signed client contract, all commercial agreements, and all project documentation Manage the Project Budget including appropriate billing of project hours, accuracy in future forecasting and logging for project expenses Measure, track, and evaluate progress against the project plan, deliverables, milestones and required tasks Prepare project status reports and keep management, clients, and others informed of project status and related issues Direct and coordinate activities of project personnel to ensure project progresses on schedule and within budget Develop complex project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources in conjunction with the Professional Services Manager Identify and quickly mitigate project issues and risks, documenting and communicating resolution and tracking updates accordingly Identify when a request deviates from original project scope, initiates change management conversations and negotiates contract terms with client Drive Change Order contract creation with support from Professional Services Managers Exhibit exceptional judgement when navigating project decisions, escalating to the Professional Services Manager when appropriate Lead project team members toward a common goal while driving personal accountability and setting appropriate expectations for project deliverables Foster positive morale and teamwork, helping to create an environment conducive to problem solving and continuous improvement Build positive, collaborative relationships with clients and prioritizes a high-quality Services experience Coordinate two to six resources within each assigned Project Team Proactively leverage opportunities to deepen comprehension of new skills and mature the project management discipline PMP certification Experience in a client-facing, cross-functional environment. Professional Services experience strongly preferred Exposure to kaizen and continuous improvement frameworks Agile project management and/or coaching agile teams Knowledge of Smartsheet, JIRA and Salesforce