Project Manager (Heartland)

As a GuidePoint Security Project Manager you are managing a unique portfolio of security focused Professional Services engagements which directly contribute to our client’s goals and success. This is a remote/virtual position working for a home office with possible travel (up to 10%).  This position may also require serving as a client side billable resource for Project Management service delivery. Role and Responsibilities:

• Efficient and effective management of Professional Services projects through the full engagement lifecycle:

  • Sales handoff

  • Resourcing

  • Customer project plan development

  • Execution management

  • Project closeout activities

• Ensure regular and timely communications to all key stakeholders

• Manage project issues and risks to resolution

• Maintain and foster internal and external customer relationships, ensuring objectives and statement of work deliverables are met

• Plan and manage resources ensuring all projects meet scope and budget expectations

• Maintain the OpenAir PSA application for project data

• Manage and support internal processes for revenue recognition and customer invoicing

• Create and maintain project management methodology and process documentation

• Provide Project Management services to GuidePoint customers in a professional service capacity

• Other duties as assigned

Position Requirements:

• Minimum of 3 years of experience in project management

• Minimum of 2 years of experience in a consulting services role or similar IT Project Management structure.

• Experience in interfacing with information security positions and stakeholders

• Experience with Agile methodology

• Bachelor’s degree in a relevant discipline or equivalent experience

• Personal drive and passion for not only personal growth but also the growth of PMO and other GuidePoint Security teams

• Advanced project management skills, with demonstrated ability to evaluate project objectives and scope, gain customer understanding, schedule resources, and manage timeline and budget to plan

• Ability to manage multiple projects and/or teams simultaneously while maintaining customer satisfaction and financial health

• Understanding of a broad range of information security terms and disciplines

• Understanding of professional services revenue recognition and invoicing

• Demonstrated successful leadership of personnel and technical projects, including the ability to lead, mentor and develop team members

• Written communication skills for use in preparing formal deliverables

• Verbal communication skills that include the ability to communicate with anyone from a technical resource to the highest level of management

• Ability to analyze and solve problems, perform complex tasks and prioritize

• Ability to build customer relationships that enhance communications to ensure project success

• Demonstrated strong skills in persuasion and negotiation 

• Advanced use of all Microsoft Office Suite and Microsoft Project, with advanced ability to utilize Microsoft Excel for project reporting

• Proficient in Jira, OpenAir and Salesforce, or other Professional Services applications

• Standard industry certifications are preferred

• Advanced computer skills with Mac and Google application experience preferred

• Experience utilizing remote teleconferencing tools

• Willingness to travel up to 10% 

• Evening and weekend hours may be required

• Ability to exemplify GuidePoint Security Core Values by having the following:

  • Desire to “Take Ownership & Complete Our Mission by being a part of the solution, hold themselves accountable, become the expert and take the initiative to get things done

  • Ability to “Wow Them” by making the customers’ experience a memorable one that keeps them coming back for more

  • Passion to “Always Challenge Themselves and Have Fun Doing It” by pushing ourselves to take risks and exceed our own expectations.

  • Desire to follow the “No Jerks” Core Value by treating people with respect and dignity