Professional Services Project Manager

PS Project Manager 

The PS Project Manager drives and leads service delivery programs at SuccessKPI. In this role, you will focus on executing day-to-day project management, including planning, tracking, risk mitigation, and communication. The person in this role ensures delivery of value to our customers by coordinating our cross-functional service delivery efforts. The PS Project Manager has a handle on current project status at both the strategic and detail levels and communicates clearly and consistently with stakeholders, delivering incremental value.  

Job Location: Remote Work, Thailand, Philippines, or India - MUST BE FLUENT IN THAI & ENGLISH. Applications will only be considered that meet this requirement.

Why work for SuccessKPI:   

• Opportunity to work for an organization that prides itself on offering a diverse and dynamic culture where employees are proud to work  

• Opportunity to work for a fast-growth global company in the rapidly growing analytics space   

• Opportunity for career development and growth opportunities as we grow and scale   

• Opportunity to build industry relationships and work alongside seasoned industry experts   

• Opportunity to work with our leadership team to strategize, collaborate, and solve customer challenges every day - YOU HAVE A VOICE AT SUCCESSKPI!  

What You’ll Do:    

• Help customers determine and define success criteria and project scope to deliver customer value

• Develop and manage a detailed project schedule and working plan

• Facilitate and manage complex, cross-functional, cross-business projects to completion

• Provide project updates on a consistent cadence to various stakeholders including strategy, adjustments, and progress

• Track project timelines and costs to meet targets

• Utilize industry best practices, techniques, and standards throughout the entire project

• Measure project performance to identify areas for improvement

• Provide feedback for the continuous incremental improvement of our processes   

What You’ll Bring: 

• Minimum 1 year of PS Project Management experience

• Experience using Microsoft Project, Smartsheet, or other project management tools

• Proficient in the use of Microsoft Office product suite (Sharepoint, Word, Excel, PowerPoint, Access), Email (MS Outlook)

• Experience with Jira and Salesforce are a big plus

• Practical experience in implementation engagements

• Experience with AI/ML SaaS products, business intelligence and analytics systems, large scale systems integrations, vendor, and consultant management

• Experience with data visualization, planning and managing information systems

• Strong familiarity with software project management methodologies and best practices, including agile methodologies

• Ability to manage project budgets and timelines

• Ability to identify risks and lead mitigation strategies

• Excellent analysis, problem-solving, team-, conflict-, and time-management skills

• Ability to manage medium-to-high risk, high-complexity projects independently

• General knowledge of the company's products and services - training will be provided for deeper knowledge

• Adept with negotiation techniques to reach consensus agreements

• Consistently able to set clear expectations, manage team performance, and build high morale among team members

• Successfully maintain confidentiality and carry out assignments that are sensitive in nature

• Excellent communication skills - must be fluent in both English & Thai language

• Must exhibit strong interpersonal skills