Product Specialist

Full-time
Canada
Posted 1 year ago
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The job listing has expired. Unfortunately, the hiring company is no longer accepting new applications.

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Do you love helping customers? Do you have an appreciation for new technology? Do you thrive in fast-paced environments? Do you want to make a meaningful impact at a high-growth startup?

We're looking for someone who'll quickly become a product expert, helping small businesses and startups solve their communication challenges. You'll represent the voice of the customer to our product team and play a key role in the development of a world-class buying experience. Does this sound interesting?

Here are some things you’ll do

  • Be the first point of contact for prospects and customers evaluating OpenPhone.

  • Quickly identify, qualify, and follow up on inbound leads (trial signups, demo requests, incoming chat) via phone, email, SMS, etc. You'll interact with hundreds of folks every week.

  • Become a product expert (and power user) of OpenPhone and its value proposition.

  • Set up and facilitate both 1-1 and 1-many demos like this one walking customers through the product and answering any questions.

  • Run a complete sales cycle where you will be closing deals and carrying a revenue target.

  • Come up with additional creative ways to deliver a best-in-class buying experience.

  • Document your findings and feedback in the appropriate tools, while sharing your experience with the broader company.

  • Provide support on additional sales projects as needed.

  • You will document processes and enjoy finding more efficient ways to scale our workflows

About you

  • You have at least 1 year of professional experience under your belt. Ideally, you've been in a customer-facing role like Customer Support, Sales, Operations.

  • You're a great communicator regardless of the medium - phone, email, video.

  • You have excellent organizational skills and can effectively prioritize your work in a fast-paced environment.

  • You are analytically minded and love solving ambiguous problems.

  • You're self-motivated, hungry to learn and work both fast and smart.

  • You're passionate about creating a delightful customer experience for every person you're in touch with.

  • You love high-velocity sales cycles and have no problem keeping yourself organized while working on many opportunities at the same time.

  • You are comfortable taking several customer-facing calls each day to accomplish your targets.

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About the Job
Full-time
Canada
Posted 1 year ago
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Product Specialist

The job listing has expired. Unfortunately, the hiring company is no longer accepting new applications.

To see similar active jobs please follow this link: Remote Sales jobs

Do you love helping customers? Do you have an appreciation for new technology? Do you thrive in fast-paced environments? Do you want to make a meaningful impact at a high-growth startup?

We're looking for someone who'll quickly become a product expert, helping small businesses and startups solve their communication challenges. You'll represent the voice of the customer to our product team and play a key role in the development of a world-class buying experience. Does this sound interesting?

Here are some things you’ll do

  • Be the first point of contact for prospects and customers evaluating OpenPhone.

  • Quickly identify, qualify, and follow up on inbound leads (trial signups, demo requests, incoming chat) via phone, email, SMS, etc. You'll interact with hundreds of folks every week.

  • Become a product expert (and power user) of OpenPhone and its value proposition.

  • Set up and facilitate both 1-1 and 1-many demos like this one walking customers through the product and answering any questions.

  • Run a complete sales cycle where you will be closing deals and carrying a revenue target.

  • Come up with additional creative ways to deliver a best-in-class buying experience.

  • Document your findings and feedback in the appropriate tools, while sharing your experience with the broader company.

  • Provide support on additional sales projects as needed.

  • You will document processes and enjoy finding more efficient ways to scale our workflows

About you

  • You have at least 1 year of professional experience under your belt. Ideally, you've been in a customer-facing role like Customer Support, Sales, Operations.

  • You're a great communicator regardless of the medium - phone, email, video.

  • You have excellent organizational skills and can effectively prioritize your work in a fast-paced environment.

  • You are analytically minded and love solving ambiguous problems.

  • You're self-motivated, hungry to learn and work both fast and smart.

  • You're passionate about creating a delightful customer experience for every person you're in touch with.

  • You love high-velocity sales cycles and have no problem keeping yourself organized while working on many opportunities at the same time.

  • You are comfortable taking several customer-facing calls each day to accomplish your targets.