Product Manager - Usage & billing experience
To see similar active jobs please follow this link: Remote Management jobs
This is a remote position and we're considering candidates in the Americas Eastern timezone.
About Product Management
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and Product Design to Go-To-Market. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The Role
As the Product Manager for Grafana Cloud’s usage and billing experience, you’ll help our customers clearly understand what they’re spending on each of our products. You will focus on making historical, current, and projected future usage transparent and easy to understand, allowing customers to view and analyze exactly what they’ve spent, what they’re spending now, and what they’re likely to spend in the future. Your mission will be to create a unified experience that brings together our diverse product suite—each with its own unique billing model—into a clear, cohesive, and transparent view that builds trust with our users. This experience will empower customers to optimize their consumption within their desired budget and maximize the value they’re getting from Grafana Cloud.
As a Product Manager at Grafana Labs, you will:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and convey user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with Product Marketing to explain Grafana Cloud’s consumption-based billing model to Go-To-Market teams and customers, creating documentation, blog posts, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing, and tiering
We’re excited about you because you have:
1+ years of experience in Product Management
1+ years of experience working on a B2B SaaS product
Experience with product analytics, SQL, PowerBI, Tableau, BigQuery, Looker and/or data visualization tooling
A desire to dive into complex solutions and work with a highly technical product and customers
Experience partnering with Product Design to build delightful user experiences
Experience working with engineering teams to design and build products in a fast-paced environment
Excellent written and verbal communication skills
Bonus Points
Experience operating or using Grafana Labs open source projects, including Grafana, Grafana Loki, Grafana Tempo, Grafana Mimir, Grafana Pyroscope, or Prometheus.
Experience with Kubernetes
Experience working on products related to financial reporting, billing systems, budgeting, or business intelligence.
Experience building observability and/or monitoring tools and/or other types of developer tools
Experience with open source software and/or commercial open source companies
In the United States, the Base compensation range for this role is USD 139,000 - USD 174,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.
*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
About the job
Product Manager - Usage & billing experience
To see similar active jobs please follow this link: Remote Management jobs
This is a remote position and we're considering candidates in the Americas Eastern timezone.
About Product Management
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and Product Design to Go-To-Market. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The Role
As the Product Manager for Grafana Cloud’s usage and billing experience, you’ll help our customers clearly understand what they’re spending on each of our products. You will focus on making historical, current, and projected future usage transparent and easy to understand, allowing customers to view and analyze exactly what they’ve spent, what they’re spending now, and what they’re likely to spend in the future. Your mission will be to create a unified experience that brings together our diverse product suite—each with its own unique billing model—into a clear, cohesive, and transparent view that builds trust with our users. This experience will empower customers to optimize their consumption within their desired budget and maximize the value they’re getting from Grafana Cloud.
As a Product Manager at Grafana Labs, you will:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and convey user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with Product Marketing to explain Grafana Cloud’s consumption-based billing model to Go-To-Market teams and customers, creating documentation, blog posts, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing, and tiering
We’re excited about you because you have:
1+ years of experience in Product Management
1+ years of experience working on a B2B SaaS product
Experience with product analytics, SQL, PowerBI, Tableau, BigQuery, Looker and/or data visualization tooling
A desire to dive into complex solutions and work with a highly technical product and customers
Experience partnering with Product Design to build delightful user experiences
Experience working with engineering teams to design and build products in a fast-paced environment
Excellent written and verbal communication skills
Bonus Points
Experience operating or using Grafana Labs open source projects, including Grafana, Grafana Loki, Grafana Tempo, Grafana Mimir, Grafana Pyroscope, or Prometheus.
Experience with Kubernetes
Experience working on products related to financial reporting, billing systems, budgeting, or business intelligence.
Experience building observability and/or monitoring tools and/or other types of developer tools
Experience with open source software and/or commercial open source companies
In the United States, the Base compensation range for this role is USD 139,000 - USD 174,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.
*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.