Product Manager - Retail Operations

Product Manager - Retail Operations

Location: Remote

About the Role

We're seeking a customer-obsessed Product Manager to drive a new go to market opportunity in retail. You'll transform customer requirements and insights into actionable plans with our LP, Growth and Product teams.

Key Responsibilities

• Customer Obsession & Pilot Execution: Conduct customer research, client calls, and interviews to uncover operational pain points, transform insights into product requirements, and launch new pilot programs with retail partners to validate solutions in real-world environments (coordinating teams to accomplish installations, data integrations, and pilot operations)

• Stakeholder Management: Master stakeholder relationships across retail operations, loss prevention, store management, and corporate leadership while aligning business and technology teams

• Partnering with technology teams: You’ll write speclets, PRDs, personas and collaborate with Product Owners and their teams who deliver new features in 2-week sprints

• Product Strategy: Define product vision and roadmap, create and refine customer personas, identify market opportunities

• Team Leadership: Lead and create momentum with our Sales, Operations, Success, Support, Product teams to ensure smooth rollouts and operations.

Required Qualifications

• 5+ years Product Management experience (3+ years B2B/enterprise)

• Proven track record launching and scaling successful products

• Experience leading Product Designers and partnering with engineering

• Strong agile/scrum and sprint-based delivery experience

• Excellent stakeholder management across organizational levels

• Exceptional communication skills with ability to influence without authority

• Technical acumen to discuss concepts with engineering teams

• Demonstrated customer obsession and analytical skills

Nice to Have

• 3+ years experience designing and refining workflows for human backoffice teams

• Retail industry experience, particularly operations or store management

• Background with Loss Prevention teams and retail security

• Knowledge of retail systems (POS, inventory management)

• Experience with video analytics or AI-powered retail solutions

• Proficient using AI tools for visualizing ideas, prototyping and refining product specifications

• Experience with Computer Vision based solutions

What We're Looking For

• Genuinely curious about retail operations

• Thrives in ambiguity and creates structure from chaos

• Context-switches between strategy and detailed execution

• Brings contagious energy and enthusiasm

• Views obstacles as problem-solving opportunities

Why Join Panoptyc?

• Competitive hourly rate up to $15/hr USD

• Be part of a rapidly growing team reshaping retail security

• Full remote work flexibility with a dynamic, global team

• Opportunity to work with cutting-edge data tools and technologies

Job Details

• Full-time status (40 hours per week)

• Able to work during US Eastern time zone

Ready to help build the next generation of retail platforms? We want to hear from you!

https://jobs.ashbyhq.com/Panoptyc/ec994a52-e085-4b1e-8ed9-5aec3b186439