Product Manager IV - Personal Loans

About Kueski

Founded in 2012 with the mission to improve the financial lives of people in Mexico, Kueski is the leading buy now, pay later (BNPL) and online consumer credit platform in Latin America, known for its innovative financial services. Its flagship product, Kueski Pay, allows customers to make purchases and pay later, both online and in physical stores and has become the payment choice for a quarter of Mexico's leading e-commerce merchants. Notably, it stands out as the first buy now, pay later (BNPL) option accessible to Mexican consumers on Amazon.com.mx.

Kueski is frequently recognized for its strong, diverse and inclusive company culture. In 2022, Kueski was named one of the most ethical companies in Mexico by AMITAI, and one of the best companies for both young professionals and female talent in Mexico by EFY. The company has also been named to CB Insights’ Fintech 250 list.

Purpose

As the Product Manager IV for Personal Loans at Kueski, you will be part of  the strategy and product management of our personal loans portfolio. You will play a pivotal role in shaping the future of financial solutions for millions of consumers in Mexico, profoundly impacting their financial well-being and access to credit. In this role, you are not just managing a product; you are revolutionizing the personal finance landscape by providing innovative, reliable, and accessible loan solutions.

Key Responsibilities

• Strategy Development: Craft and execute a comprehensive strategy for Kueski's personal loans product line, focusing on scalability, customer satisfaction, and market expansion

• Product Ownership: Take full ownership of the personal loans portfolio, ensuring its success by driving product enhancements, optimizing user experience, and maintaining high-quality standards

• Cross-functional Collaboration: Work closely with engineering, design, marketing, finance, and other teams to deliver product enhancements and innovations that align with business goals and customer needs

• Data-Driven Decision Making: Utilize analytics, user feedback, and market research to inform product decisions, ensuring alignment with customer demands and business objectives

• Market Impact: Make a significant contribution to the company’s mission by providing accessible and innovative financial solutions that address the needs of underserved consumers in Mexico

• Vision and Leadership: Develop and communicate a clear vision for the personal loans product, inspiring and guiding cross-functional teams to achieve exceptional results and business growth

• Develop requirements for engineering teams that integrate customer insights and collaborate with our design team to create simple, elegant, and innovative interfaces

• Conduct user testing and gather feedback to identify areas for improvement and ensure a seamless user experience 

• Partner with different teams to define and execute research efforts to inform and validate product direction 

• Define key performance indicators (KPIs) and manage the release cycles of our applications to continuously drive product improvement 

• Leverage analytics and qualitative customer insights to identify potential opportunities, identify efficient ways to validate hypotheses, and track live performance to eat a rate and further improve the business 

• Run basic financial models to assess the potential impact of features and make go/no-go decisions: Identify potential opportunities and assess their potential impact on the business by running basic financial models 

Position Requirements

• At least 5 years of product management experience with 3-5 years of experience in financial services or fintech

• Strong analytical and problem-solving skills, with a track record of using data to drive product decisions

• Excellent leadership and collaboration abilities, with experience leading cross-functional teams to deliver high-impact projects

• Deep understanding of the financial services industry, particularly personal loans, with insights into consumer behavior and market trends

• Ability to articulate product vision and strategy effectively to stakeholders at all levels

• Passion for innovation and a commitment to delivering user-centered solutions that make a positive difference in people's lives

• Ability to work in a startup or fast-paced and agile development environment

• Strong analytical and communication skills: Ability to interpret large amounts of data and work with cross-functional teams to drive product improvements 

• It's important to think analytically about existing processes and how to improve them

• Customer-centric mindset with a focus on understanding and meeting the needs of our users, with the ability to translate user feedback into actionable insights 

• Collaboration and leadership skills, including experience working with cross-functional teams and leading projects to successful outcomes 

• Fluency in both Spanish and English

You’ll love working at Kueski because:

• We have a mission-driven culture focused on customer value, teamwork, humility,  and integrity. 

• Everyone is expected to have role clarity, career growth, and a personal development plan. Feedback and recognition  is embedded in our company processes, systems, and practices. 

• We ensure competitive salary, medical insurance, and wellbeing through ample and flexible time off as well as mental healthcare benefits. Everyone is an owner and eligible for competitive stock options with a company poised for success. 

• We're committed to building an inclusive and diverse team and we know this leads to incredible work.