Product Manager III - Customer Authentication
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About Kueski
At Kueski, we're dedicated to improving the financial lives of people in Mexico. Since 2012, we've been the leading buy now, pay later (BNPL) and online consumer credit platform in Latin America, known for our innovative financial services. Our flagship product, Kueski Pay, provides seamless payment solutions for both online and in-store transactions, establishing itself as the preferred option for a quarter of Mexico's top e-commerce merchants. Notably, we were the first to introduce BNPL on Amazon Mexico.
We're a tech company with a culture geared toward innovation, collaboration, and impact, fostering a strong, diverse, and inclusive company culture. In 2023, Kueski was recognized as the top BNPL platform by Fintech Breakthrough and earned the title of one of Mexico's most ethical companies from AMITAI. Additionally, we ranked as one of the Best Companies for Female Talent by EFY.
Purpose
As a Product Manager focused on the customer authentication experience you will work closely and primarily with engineering and design teams following up product building through agile development as well as collaborating in defining the strategy to achieve short, mid, and long-term goals. This role will mainly be defining and following complex technical solutions together with engineering managers.
Key Responsibilities
This role is responsible for being the gateway to the entire Kueski Ecosystem, including the following activities:
Design and implement user registration and authentication experiences that reduce friction while preventing fraud
Collaborate with Legal, Compliance, and Security teams to ensure our authentication products meet legal, regulatory, and security requirements
Oversee user behavior to prevent fraud and account takeovers
Deliver exceptional user creation experiences (for both consumers and merchants) and authentication across products, including Sign Up, Login, and 2FA
Develop product roadmaps and align initiatives and epics to transform them into actionable plans, considering dependencies
Understand and articulate the business value and intent behind new products or product releases
Advocate for customer needs by clearly communicating how Kueski can deliver value, developing and implementing product strategy, and providing clarity in problem articulation
Establish and drive a consistent shipping cadence
Ensure the backlog for upcoming sprints is up to date
Maintain high product quality, with minimal bugs and issues, contributing to QA for product features
Facilitate effective scoping sessions with the team, clearly documenting decisions made
Ensure teams are focused on scoping small, manageable tasks
Articulate the impact of the team’s latest feature releases, helping teams uncover and respond to actual customer and business impacts
Define key product and use case metrics in collaboration with stakeholders and guidance from senior management
Continuously monitor and communicate product/use case performance to ensure the right metrics are being met
Validate product hypotheses through market experiments such as surveys, concept testing, analytics tools, and A/B testing
Contribute to a healthy, collaborative, and inclusive product culture in line with company values
Mentor other product team members to support their success
Position Requirements
Worked in a startup environment
Experience defining end-to-end products
5+ Product Management experience defining end-to-end products
Ability to work in a fast-paced and agile development environment.
Experience with web/ mobile development technologies.
Technical knowledge to define complex solutions and translate them into awesome products.
Ideally, the candidate would have experience with payment providers
English: Advanced
At Kueski we embrace diversity in all forms, systematically promote equity, and ensure everyone feels included with a sense of belonging. We are committed to the full inclusion of all qualified candidates. As part of this commitment, we will make efforts to ensure reasonable accommodations are made during the hiring process. If reasonable accommodation is needed, please let the Talent Acquisition team know.
About the job
Product Manager III - Customer Authentication
To see similar active jobs please follow this link: Remote Management jobs
About Kueski
At Kueski, we're dedicated to improving the financial lives of people in Mexico. Since 2012, we've been the leading buy now, pay later (BNPL) and online consumer credit platform in Latin America, known for our innovative financial services. Our flagship product, Kueski Pay, provides seamless payment solutions for both online and in-store transactions, establishing itself as the preferred option for a quarter of Mexico's top e-commerce merchants. Notably, we were the first to introduce BNPL on Amazon Mexico.
We're a tech company with a culture geared toward innovation, collaboration, and impact, fostering a strong, diverse, and inclusive company culture. In 2023, Kueski was recognized as the top BNPL platform by Fintech Breakthrough and earned the title of one of Mexico's most ethical companies from AMITAI. Additionally, we ranked as one of the Best Companies for Female Talent by EFY.
Purpose
As a Product Manager focused on the customer authentication experience you will work closely and primarily with engineering and design teams following up product building through agile development as well as collaborating in defining the strategy to achieve short, mid, and long-term goals. This role will mainly be defining and following complex technical solutions together with engineering managers.
Key Responsibilities
This role is responsible for being the gateway to the entire Kueski Ecosystem, including the following activities:
Design and implement user registration and authentication experiences that reduce friction while preventing fraud
Collaborate with Legal, Compliance, and Security teams to ensure our authentication products meet legal, regulatory, and security requirements
Oversee user behavior to prevent fraud and account takeovers
Deliver exceptional user creation experiences (for both consumers and merchants) and authentication across products, including Sign Up, Login, and 2FA
Develop product roadmaps and align initiatives and epics to transform them into actionable plans, considering dependencies
Understand and articulate the business value and intent behind new products or product releases
Advocate for customer needs by clearly communicating how Kueski can deliver value, developing and implementing product strategy, and providing clarity in problem articulation
Establish and drive a consistent shipping cadence
Ensure the backlog for upcoming sprints is up to date
Maintain high product quality, with minimal bugs and issues, contributing to QA for product features
Facilitate effective scoping sessions with the team, clearly documenting decisions made
Ensure teams are focused on scoping small, manageable tasks
Articulate the impact of the team’s latest feature releases, helping teams uncover and respond to actual customer and business impacts
Define key product and use case metrics in collaboration with stakeholders and guidance from senior management
Continuously monitor and communicate product/use case performance to ensure the right metrics are being met
Validate product hypotheses through market experiments such as surveys, concept testing, analytics tools, and A/B testing
Contribute to a healthy, collaborative, and inclusive product culture in line with company values
Mentor other product team members to support their success
Position Requirements
Worked in a startup environment
Experience defining end-to-end products
5+ Product Management experience defining end-to-end products
Ability to work in a fast-paced and agile development environment.
Experience with web/ mobile development technologies.
Technical knowledge to define complex solutions and translate them into awesome products.
Ideally, the candidate would have experience with payment providers
English: Advanced
At Kueski we embrace diversity in all forms, systematically promote equity, and ensure everyone feels included with a sense of belonging. We are committed to the full inclusion of all qualified candidates. As part of this commitment, we will make efforts to ensure reasonable accommodations are made during the hiring process. If reasonable accommodation is needed, please let the Talent Acquisition team know.