Product Manager - AMER Cards

Product Manager, Card Networks

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Cards team at Stripe is responsible for the infrastructure, user facing features, and business of accepting credit, debit, and pre-paid card payments. Delivering the best offering for processing credit, debit, and prepaid cards is critical to Stripe’s mission, given the central role card payments play in internet commerce.  

What you’ll do

We are hiring a product manager to drive our Cards Networks strategy and execution in North America and LATAM. Specifically, this product manager will own the products and infrastructure powering our core processing for global card brands and local card networks. A world-class cards processing offering is the foundation on which our business is built and what our customers continuously expect. As a result, it is critical that we continuously expand, improve and maintain the edge of our card processing capabilities.

This role is an opportunity to truly “own” a critical platform within Stripe’s core business. This PM will partner with an experienced Engineering lead to define and deliver the associated product and infrastructure for these efforts.

Responsibilities:

• Work with GTM teams (Sales, Account Management) to define how to expand or improve our cards coverage to meet the needs of our US and global customers

• Work with Partnerships Teams to represent our product and users in negotiation with card networks 

• Engage with merchants to understand their current experience in cards processing, associated pain points, and opportunities for improvement

• Collaborate with Engineering to develop Stripe’s cards network capabilities roadmap

• Work with Finance to understand the costs of Stripe’s current cards processing capabilities and drive improvements

 Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements:

• Product experience: 5+ years of relevant experience

• Strong business acumen: You enjoy digging into the details of how a business works, identifying how to make it better, and building product/technical solutions to do so

• Customer and Partner facing experience: You’re comfortable in front of customers or third-party collaborators, and have experience navigating customer conversations

• Operational savvy: You are strong operationally, capable of designing and driving a cross-functional team and process

• Analytical horsepower: You dig deep into the data, think from first principles, and deliver the right results

• Crisp communicator: High attention to detail including precise and effective written and verbal communications, including with external customers/partners

• Results-oriented: You enjoy doing whatever it takes to execute on complex projects

Nice to haves:

• Experience in Payments, working with Card Networks or Banking partners.

• Experience with SQL or a willingness/aptitude to learn

• Experience in external facing role (sales, partnerships) and business negotiations