Product Analysis Senior Analyst
Description
Join the U.S. Retail Markets (USRM) Product, Risk & Compliance Solutions team as a Senior or Lead Product Analyst, focusing on Issues Management and detailed impact assessments to support error corrections, policy updates, and risk mitigation. This role involves conducting moderate to highly complex analytics that drive actionable insights to resolve defects, errors, and process inefficiencies within the Product organization.
This position requires a strong command of data analysis, business intelligence tools, and project management skills to independently
deliver strategic recommendations that enhance operational outcomes while collaborating across multiple stakeholders including State Management, IT squads, Legal, various Product Teams, and Enterprise Risk teams.
Key Responsibilities
Data Analysis & Problem Solving
Conduct moderate to high complexity analyses related to defect resolution and process errors.
Identify critical drivers impacting product quality issues; generate impactful insights addressing root causes of problems.
Utilize advanced statistical techniques and business intelligence tools (PowerBI, SAS, Snowflake SQL) for comprehensive data exploration and visualization.
Leverage GenAI tools where applicable to increase efficiency in data preparation and analysis quality.
Actively prototypes GenAI-driven shortcuts (prompt templates, code generation, SQL auto-completion, data cleaning scripts) to reduce manual work and iterate on analyses faster.
Uses GenAI to generate hypotheses, then validates suggestions with statistical tests and domain knowledge.
Integrates GenAI into BI workflows (e.g., auto?generated narrative summaries for PowerBI visuals, or reusable Snowflake SQL snippets produced from prompts).
Builds repeatable, documented AI-assisted processes (templates, validated prompts, unit tests) so efficiency gains scale across teams.
Maintains a critical stance: verifies outputs, checks for data leakage, bias, and accuracy, and documents assumptions
Issue Impact Assessment
Perform detailed impact assessments identifying affected policies, financial exposures, control gaps, and compliance risks associated with issues.
Collaborate closely with Product, Legal, Corporate Compliance, Risk functions and enterprise risk groups to ensure adherence to regulatory requirements while mitigating exposures.
Project Management
Develop and independently execute project plans related to issue identification and resolution initiatives; provide regular updates on progress.
Coordinate cross-functional stakeholder engagement?partnering with IT squads for system fixes, product teams for policy changes, legal for risk mitigation?to drive corrective action plans through timely completion.
Balance competing priorities by setting clear objectives; influence scope adjustments based on strategic goals.
Communication & Stakeholder Engagement
Lead meetings by presenting structured analytical findings clearly tailored for senior leadership audiences including Directors and Sr. Directors.
Create compelling dashboards, reports, proposals detailing Key Process Indicators (KPIs), Key Risk Indicators (KRIs), control recommendations, error resolutions, and improvement opportunities.
Prepare concise written communications ? emails, IMs, slide decks ? that motivate actionable next steps without need for extensive managerial review.
Leadership & Continuous Improvement
Serve as a recognized subject matter expert guiding junior analysts; assist with onboarding new hires or rotational team members.
Drive continuous improvement initiatives contributing best practices documentation such as SOPs or confluence pages to enhance team productivity.
Qualifications
Bachelor's degree in business, economics, or other quantitative field. Minimum 3 years, typically 4 years or more of relevant work experience.
Proficient in Excel, PowerPoint, and data analysis software (e.g., SAS, Access).
Must have good planning, organizational, analytical, decision making and communication skills.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit:https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices
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Product Analysis Senior Analyst
Description
Join the U.S. Retail Markets (USRM) Product, Risk & Compliance Solutions team as a Senior or Lead Product Analyst, focusing on Issues Management and detailed impact assessments to support error corrections, policy updates, and risk mitigation. This role involves conducting moderate to highly complex analytics that drive actionable insights to resolve defects, errors, and process inefficiencies within the Product organization.
This position requires a strong command of data analysis, business intelligence tools, and project management skills to independently
deliver strategic recommendations that enhance operational outcomes while collaborating across multiple stakeholders including State Management, IT squads, Legal, various Product Teams, and Enterprise Risk teams.
Key Responsibilities
Data Analysis & Problem Solving
Conduct moderate to high complexity analyses related to defect resolution and process errors.
Identify critical drivers impacting product quality issues; generate impactful insights addressing root causes of problems.
Utilize advanced statistical techniques and business intelligence tools (PowerBI, SAS, Snowflake SQL) for comprehensive data exploration and visualization.
Leverage GenAI tools where applicable to increase efficiency in data preparation and analysis quality.
Actively prototypes GenAI-driven shortcuts (prompt templates, code generation, SQL auto-completion, data cleaning scripts) to reduce manual work and iterate on analyses faster.
Uses GenAI to generate hypotheses, then validates suggestions with statistical tests and domain knowledge.
Integrates GenAI into BI workflows (e.g., auto?generated narrative summaries for PowerBI visuals, or reusable Snowflake SQL snippets produced from prompts).
Builds repeatable, documented AI-assisted processes (templates, validated prompts, unit tests) so efficiency gains scale across teams.
Maintains a critical stance: verifies outputs, checks for data leakage, bias, and accuracy, and documents assumptions
Issue Impact Assessment
Perform detailed impact assessments identifying affected policies, financial exposures, control gaps, and compliance risks associated with issues.
Collaborate closely with Product, Legal, Corporate Compliance, Risk functions and enterprise risk groups to ensure adherence to regulatory requirements while mitigating exposures.
Project Management
Develop and independently execute project plans related to issue identification and resolution initiatives; provide regular updates on progress.
Coordinate cross-functional stakeholder engagement?partnering with IT squads for system fixes, product teams for policy changes, legal for risk mitigation?to drive corrective action plans through timely completion.
Balance competing priorities by setting clear objectives; influence scope adjustments based on strategic goals.
Communication & Stakeholder Engagement
Lead meetings by presenting structured analytical findings clearly tailored for senior leadership audiences including Directors and Sr. Directors.
Create compelling dashboards, reports, proposals detailing Key Process Indicators (KPIs), Key Risk Indicators (KRIs), control recommendations, error resolutions, and improvement opportunities.
Prepare concise written communications ? emails, IMs, slide decks ? that motivate actionable next steps without need for extensive managerial review.
Leadership & Continuous Improvement
Serve as a recognized subject matter expert guiding junior analysts; assist with onboarding new hires or rotational team members.
Drive continuous improvement initiatives contributing best practices documentation such as SOPs or confluence pages to enhance team productivity.
Qualifications
Bachelor's degree in business, economics, or other quantitative field. Minimum 3 years, typically 4 years or more of relevant work experience.
Proficient in Excel, PowerPoint, and data analysis software (e.g., SAS, Access).
Must have good planning, organizational, analytical, decision making and communication skills.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit:https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices