People Operations Specialist

What is Polygon Labs?

Polygon Labs is a software development company building and developing a network of aggregated blockchains via the AggLayer, secured by Ethereum. As public infrastructure, the AggLayer will bring together user bases and liquidity for any connected chain, and leverage Ethereum as a settlement layer.  Polygon Labs has also contributed to the core development of several widely-adopted scaling protocols and tools for launching blockchains, including Polygon PoS, Polygon zkEVM, and Polygon Miden, which is in development as well as Polygon CDK.

The People Operations Specialist Contractor  is responsible for assisting in the company’s people strategies and programs. This person will play a role in creating a positive and seamless experience for contributors throughout their journey at Polygon. This is a 6-month contract position with the possibility for extension and/or full-time conversion. 

Key Job Responsibilities

• Assist the People Team with all aspects of onboarding, offboarding, engagement, performance management, background checks, immigration support, relocations, and other People-related workstreams

• Serve as the first point of contact for contributor questions received through our ticketing system, Jira, and manage tickets through completion adhering to SLAs

• Save and file all contributor documents

• Develop and regularly maintain internal knowledge base resources to empower contributors to be self-directed and successful

• Assist with system audits and clean ups in People systems such as Rippling, Deel, Lattice, and Lever 

• Draft and send contributor documents for signature

• Own aspects of maintaining contributor changes and data throughout the full contributor life cycle, including contributor changes in the system, organizational updates, job change letters, and audits

• Prepare employment verification letters as needed

• Identify areas for improvement and implement solutions that streamline processes and optimize contributor satisfaction

What You'll Need

• 3+ years of experience in an administrative role, particularly in Human Resources and/or Talent Acquisition

• Curious about a career in human resources and eager to get involved and improve processes such as onboarding, offboarding, engagement, benefits, and administrative support

• Strong customer service mindset, with an ability to thrive in a fast-paced, dynamic environment

• Detail-oriented, organized, and able to multitask 

• Excellent verbal and written communications skills, alongside being comfortable and aware of sensitivities when processing confidential material

• Experience with Google docs, spreadsheets, and slides

Preferred Qualifications

• Experience with People systems a plus (Rippling, Lever, Lattice, etc.)

Polygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.

If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.

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