People Operations Generalist
To see similar active jobs please follow this link: Remote Customer Success jobs
About The Role
We are looking for a people operations generalist to join our People team. You will be responsible for running and supporting the day-to-day operations of the People function. You will be critical in ensuring people processes are executed seamlessly. The ideal candidate is detail-oriented, proactive, and possesses strong interpersonal skills. Most importantly, you will serve as a culture ambassador in championing and weaving in Taskrabbit core values throughout many touch points across the employee lifecycle, particularly as the first point of contact for many of our employees.
Responsibilities
On and Offboarding: Execute onboarding and offboarding processes for our European team, working closely with the corp IT team and talent team to create a best in class candidate and employee experience…
Organising new hires first day experience in coordination with our People Operations Specialist and Corp IT Specialist
Run day 1 Orientation across European locations
Keep all on and off boarding checklists and orientation materials up to date
Conduct onboarding/exit surveys and check ins with new hires and report out on any trends and common themes
Employee Relations and Compliance:
Support performance improvement processes for our scheduled population in the region
Identify gaps, create and maintain various policies per region ensuring alignment with our company philosophies
Keep abreast of changes in employment laws and regulations to ensure company policies remain up-to-date and escalate when needed
Manage leave of absences across the region, partnering with the employee and communicating to the People Specialist
Support immigration processes for the region and liaise with immigration outside counsel on a case by case basis
People Programs: As our European generalist you will work with both the People team and the employee population to facilitate, create and manage various programs across the company…
Support the creation, implementation and execution of ERG and Affinity group programming for the EU team in partnership with the People Experience team.
Owning, scheduling and facilitating our quarterly Brand Immersion program for the EU team.
Identify gaps and solutions, contribute to continuous improvement efforts to program and process enhancements and automations.
Miscellaneous: Beyond the scope outlined above, the People Operations Generalist supports across various initiatives such as...
Create and maintain reports on key metrics, analysing and identifying trends.
Owning day to day employee questions as they arise through slack and email, including questions on recognition, programs, performance, engagement, policies and otherwise.
Requirements
Exceptional eye for detail when it comes to data management and project organisation.
Passion for people and HR and a growth mindset around industry norms and trends.
Excellent communication and people skills with a high level of empathy, caring, and discretion.
Experience in working with remote sites and with different time zones is a plus but not essential, you will be required to flex your schedule to attend team and company wide meetings.
Knowledge of European employment laws and regulations.
Proficiency in HRIS systems required.
HR certification (e.g. PHR, SHRM-CP, CIPD) is a plus but not essential.
Compensation & Benefits
At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. The annual gross pay range for this position is £45,000 - £57,000. This is the base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits.
People Operations Generalist
To see similar active jobs please follow this link: Remote Customer Success jobs
About The Role
We are looking for a people operations generalist to join our People team. You will be responsible for running and supporting the day-to-day operations of the People function. You will be critical in ensuring people processes are executed seamlessly. The ideal candidate is detail-oriented, proactive, and possesses strong interpersonal skills. Most importantly, you will serve as a culture ambassador in championing and weaving in Taskrabbit core values throughout many touch points across the employee lifecycle, particularly as the first point of contact for many of our employees.
Responsibilities
On and Offboarding: Execute onboarding and offboarding processes for our European team, working closely with the corp IT team and talent team to create a best in class candidate and employee experience…
Organising new hires first day experience in coordination with our People Operations Specialist and Corp IT Specialist
Run day 1 Orientation across European locations
Keep all on and off boarding checklists and orientation materials up to date
Conduct onboarding/exit surveys and check ins with new hires and report out on any trends and common themes
Employee Relations and Compliance:
Support performance improvement processes for our scheduled population in the region
Identify gaps, create and maintain various policies per region ensuring alignment with our company philosophies
Keep abreast of changes in employment laws and regulations to ensure company policies remain up-to-date and escalate when needed
Manage leave of absences across the region, partnering with the employee and communicating to the People Specialist
Support immigration processes for the region and liaise with immigration outside counsel on a case by case basis
People Programs: As our European generalist you will work with both the People team and the employee population to facilitate, create and manage various programs across the company…
Support the creation, implementation and execution of ERG and Affinity group programming for the EU team in partnership with the People Experience team.
Owning, scheduling and facilitating our quarterly Brand Immersion program for the EU team.
Identify gaps and solutions, contribute to continuous improvement efforts to program and process enhancements and automations.
Miscellaneous: Beyond the scope outlined above, the People Operations Generalist supports across various initiatives such as...
Create and maintain reports on key metrics, analysing and identifying trends.
Owning day to day employee questions as they arise through slack and email, including questions on recognition, programs, performance, engagement, policies and otherwise.
Requirements
Exceptional eye for detail when it comes to data management and project organisation.
Passion for people and HR and a growth mindset around industry norms and trends.
Excellent communication and people skills with a high level of empathy, caring, and discretion.
Experience in working with remote sites and with different time zones is a plus but not essential, you will be required to flex your schedule to attend team and company wide meetings.
Knowledge of European employment laws and regulations.
Proficiency in HRIS systems required.
HR certification (e.g. PHR, SHRM-CP, CIPD) is a plus but not essential.
Compensation & Benefits
At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. The annual gross pay range for this position is £45,000 - £57,000. This is the base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits.