Paralegal - Legal & Compliance II

Why TrueAccord?

TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process. 

With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.

The Opportunity

Come join our relentless pursuit of success as a Paralegal in TrueAccord's Legal & Compliance department! At TrueAccord, we are driven by our mission to become the most trusted third-party consumer debt collection agency.

As a Paralegal, Legal & Compliance II, you'll play a critical role in supporting our dynamic team as we continue on our company's growth trajectory. If you're a proactive problem-solver with a solutions-focused mindset, we want you on our team.

Benefits & Perks

• Everything you need to work remotely

• Unlimited PTO

• Medical/dental/vision insurance

• 401k through Charles Schwab 

• Flexible Spending Account, Limited FSA, and Health Savings Account- with an eligible health care package. 

• Company-paid short-term and long-term disability plus basic life insurance.

• Family-friendly maternity and paternity leave

• Employee assistance program (EAP) via Claremont. Get free short-term counseling for mental health, free + discounted legal consultations, free financial consultations, access to work/life consultants, and more!

• PerkSpot discount program. PerkSpot offers exclusive discounts to 900+ merchants nationwide, and has exclusive discounts up to 60% on hotels worldwide.

• Paid time off to do volunteer work in your community.

• Access to the Wellness Coach app for you and 5 family members

Your Impact

• Proactively monitor and optimize processes to align with evolving federal, state, and local regulations.

• Manage incoming litigation and demand letters, investigate allegations, communicate with opposing counsel, and support legal strategies.

• Lead planning, documentation gathering, and validation of remediation actions to ensure regulatory adherence.

• Oversee revisions and distribution of policies and procedures, collaborating with cross-functional teams to maintain compliance standards.

• Support the tracking and organization of client contracts, NDAs, and agreements to ensure seamless operations.

• Manage regulatory audits and investigations, ensuring timely and accurate submission of required materials.

• Maintain company-wide compliance with licensing and bonding requirements across all 50 states.

• Work closely with leadership to implement changes and develop compliant business processes.

• Investigate and respond to regulatory complaints.

• Take ownership to proactively identify areas for improvement and contribute to the ongoing success of the legal and compliance function.

What you bring

• Experience: 4+ years of combined compliance and legal functions. While experience in a debt collection agency or other financial institution is preferred, we are particularly interested with someone who aligns with our ethos and shows up each day with an intellectual curiosity and a passion for continuous improvement and process optimization.

• Education: Paralegal certificate or 3+ years of paralegal experience either as an in-house paralegal or law firm litigation paralegal.

• Ethical Integrity: Demonstrated commitment to high ethical standards and professional integrity.

• Agility & Adaptability: Ability to thrive in a fast-paced environment and quickly adapt to new technologies and procedures.

• Problem-Solving Skills: Strong analytical mindset with the ability to make sound decisions under pressure.

• Attention to Detail: Meticulous focus on delivering high-quality, error-free work.

• Communication Excellence: Outstanding written and verbal communication skills.

• Organizational Mastery: Proven ability to handle multiple projects and meet critical deadlines.

Bonus points

• Notary Public Commission (or willingness to obtain one).

• Strong proficiency in Mac systems and Google Suite (G Suite).

$66,453 - $84,912 a year

Compensation Disclosure: This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueAccord and make a difference.

Our Dedication to Diversity & Inclusion

TrueML and TrueAccord are equal-opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions, and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy.