Member of Technical Staff - QA (Manual)

About the role 

We’re looking for a manual QA Engineer to help us ensure a high standard of quality and reliability for Runway’s AI creation suite. The best fit for this role has experience in writing robust and effective tests, working closely with support and our users to identify and document bugs, and has an interest in the future of creative tools and browser technologies.

What you’ll do 

• Test and help to build robust and reliable products powered by the latest, cutting-edge AI video generation models.

• Collaborate with Product, Design and Engineering to refine user stories and identify possible edge cases during shaping stage of the product

• Compose detailed and thorough test cases, while actively maintaining and enriching our expanding test case library.

• Partner with external third-party testers to identify, meticulously test, and validate a diverse range of issues.

• Work closely with Customer Support team to triage and escalate issues reported by our customers

What you’ll need 

• Experience testing complex, modern Web and Mobile applications

• Strong understanding of QA best practices and methodologies

• Ability to write and execute manual test plans, and have a solid understanding of QA principles

• An understanding of the feature functionalities and output quality of prominent AI image and video generation technologies

• A problem solver, who is able to call out problems on system level, while also having and acquiring knowledge on how various components interact

• Be a creative thinker, adept at optimizing test approaches and maximizing efficiency through innovative strategies.

• Exhibit a strong sense of empathy towards user experiences and a keen understanding of how users interact with products.

• You have strong attention to detail and able to deliver meaningful feedback

• A fast learner and eager to teach others

For your application:

During our interview process, you'll have several chances to get acquainted with the Runway product and use all the features our team has built - and that starts now!

As part of your application, instead of a cover letter, we ask that you try out the Runway product. Specifically, create a free Runway account and generate 1 video using our Text/Image to Video feature. The clip can be about anything you want, so show us your creative side! Please share a public link in your application for our team to review.

Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.

There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.

Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.

Salary range: $95,000-$140,000