Manager, Solution Engineering

Your Role

Zip is looking for a creative and motivated Manager of Solution Engineering with experience building or leading teams in the Commercial B2B space. Zip SEs are valued resources in the sales cycle, trusted by AEs and Customers alike. Your role is to guide our Commercial SE team to be champions for Zip, in partnership with our Commercial sellers and leaders.

Since this role will make a large impact on our team, we’re looking for someone with proven success in past SE or leadership roles in solutions delivery, coaching and developing talent, supporting efforts to improve sales solutions execution, and channeling feedback to product teams to help guide our product roadmap.

If you have a proactive customer-first mentality with the passion to demonstrate Zip’s commitment to customers, are committed to our values, want to lead and mentor a best-in-class SE team while executing at a high level, we’d love to talk to you! Applicants should have a growth mindset and be excited to work collaboratively across revenue teams.

This role will also partner with our fast-growing Channel initiatives, helping to scale Zip with partner training and enablement.

You Will

• Build, manage, lead and inspire a high-performing SE team to achieve near and long term sales targets aligned with our Commercial sales teams

• Hold SEs accountable to actively and accurately report deal progress and feedback to sales leadership to help drive forecasting efforts

• Actively work to keep your understanding of Zip’s product and effective selling motions up to date to provide experienced perspective to SEs and the sales team

• Identify opportunities and develop strategies to improve sales process, efficiency, and productivity across the SE organization

• Funnel feedback on product gaps or areas for improvement identified in the sales cycle to help influence Zip’s product roadmap

• Partner with the Channel sales efforts to evangelize Zip’s product with a broader community

• Partner with the product team in rolling out new features or products to market

• Collaborate with SE leadership to operationalize how we support and scale our business 

• Support your Solution Engineers with guidance, coaching, and strategic deal planning to ensure sales success

• Be an advocate for your team and work with executive leadership to help build a strong foundational sales organization for Zip’s future growth

Qualifications

• 5-8+ years of relevant work experience with emphasis on successful solution engineering and SE leadership

• Proven track record of collaborating with sales teams to attain sales targets

• Experience in creating or implementing plans to improve SE efficiency and productivity across a dynamic team with ideas on how to scale individual SE’s impact

• Motivated self-starter who can establish a course of action for self and others and drive initiatives to completion

• Experience operating in hyper-growth or fast scaling go to market environments

Nice to Haves

• Experience selling to procurement, finance, IT, legal

• Experience in selling to verticals and/or channel partners

The OTE range for this role is $225,000-$250,000. The OTE for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

Perks and Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• 📈 Start-up equity

• 🦷 Full health, vision & dental coverage

• 🍽️ Catered lunches & dinners for SF employees

• 🚍 Commuter benefit

• 🚠 Team building events & happy hours

• 🌴 Unlimited PTO

• 💻 Apple equipment plus home office budget

• 💸 401k plan

We're looking to hire Zippers and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!