Manager - Sales Engineering

About Us:

ImageTrend, Inc. is dedicated to connecting life’s most important data in the healthcare and emergency response community. We deliver software solutions, data analytics and services for EMS, hospitals, community paramedicine (CP), critical care, fire, and preparedness to enable fully integrated patient-centric healthcare and public safety. Our commitment to innovation, its clients, and providing world-class implementation and support is unsurpassed. Based in Eagan, MN, ImageTrend combines business analysis, creative design and data driven architecture to offer scalable solutions and strategies for today and the future.

Employment at ImageTrend is not just about doing a job; it's about being a part of a community. We are top-notch talent, passionate about making a difference through the work we do together!

Description:

Under the direction of the VP of Sales, the Manager, Sales Engineering will play a critical role in shaping technical sales strategy, leading a high-performing team of sales engineers, and delivering innovative solutions that drive revenue growth. This position partners closely with sales, product, and customer success teams to ensure seamless solution delivery and exceptional client experiences. Acting as a trusted advisor, the Manager fosters a culture of technical excellence, customer-centricity, and continuous improvement while staying ahead of industry trends and emerging technologies.

What You'll Do:

• Lead and mentor a team of sales engineers, fostering professional development and ensuring team success through guidance, support, and training

• Act as a trusted subject matter expert on ImageTrend’s software solutions, demonstrating deep knowledge of product features, functionality, and technical capabilities

• Partner closely with the sales team to understand customer needs, craft tailored solutions, and clearly articulate the value proposition of ImageTrend’s products and services

• Collaborate with customers to analyze requirements and design customized solutions that address their unique challenges and objectives

• Deliver engaging product demonstrations and presentations to prospective clients, showcasing the capabilities and benefits of ImageTrend’s solutions

• Support proposal development by preparing accurate, comprehensive RFP responses and other sales documentation aligned with customer requirements

• Build and maintain strong relationships with key customers, serving as a trusted advisor and technical resource throughout the sales cycle and beyond

• Stay ahead of industry trends, competitive developments, and emerging technologies to provide insights that inform sales strategies and product innovation

• Travel as needed for onsite client meetings, team offsites, industry events, and company gatherings up to 30%

• Perform additional duties and projects as assigned to support organizational goals

Requirements:

• Bachelor's degree in Computer Science, Engineering, Business, or related field, or equivalent combination of education and experience

• Proven experience in technical sales, sales engineering, or related roles

• Demonstrated ability to lead and develop technical teams while managing direct reports and fostering growth in a fast-paced, customer-focused environment

• Proven track record of success in driving revenue growth and exceeding sales targets

• Strong leadership and influencing skills with the ability to motivate and inspire a team

• Strong business acumen and ability to manage complex processes with multiple stakeholders

• Excellent communication and presentation skills, with the ability to effectively convey technical concepts to both technical and non-technical audiences

• Deep understanding of software solutions, SaaS business models, and cloud technologies

• Experience in designing tailored technical solutions and preparing proposals, RFP responses, and technical documentation

• Experience working in healthcare, emergency medical services, or public safety industries a plus

• Ability to stay current with industry trends, emerging technologies, and competitive landscapes

• Ability to maintain discretion when handling proprietary and confidential information

• Enthusiasm for learning and expanding knowledge or skills

• Strong work ethic, integrity, honesty, collaboration and team orientation

• Ability to travel as required, up to 30%

This role can be performed 100% virtually anywhere in the US while following our Remote Work Policy. Deadline to apply is at least 3 days after the posting date listed.

Position Salary Range: The annual base salary range for this full-time role is $110,000- $140,000 USD + bonus + benefits + perks + community gains. Within the range, individual pay is determined by job-related skills, education or training and other relevant qualifications.

ImageTrend is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at 952-469-1589, and ImageTrend will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

ImageTrend participates in the Electronic Employment Verification Program (E-Verify) to validate employee Form I-9 documentation. Please visit everify.gov to learn more.