Manager of Transportation

PURPOSE OF POSITION

The Manager of Transportation is responsible for providing on-time delivery of SMA America's products throughout the delivery chain, including inbound and outbound shipments of new product finished goods, accessories, and spare parts, as well as returns of defective and repaired items. This role functions as the primary contact for internal stakeholders and external customers for carrier service requirements, performance issues, and problem resolution.

PRIMARY DUTIES / RESPONSIBILITIES

• Manage and train Transportation Coordinators and Analysts, ensuring they have the tools to succeed, including hiring, training, coaching, and performance management.

• Manage and maintain SMA America's Transportation Management System (TMS), ensuring data accuracy, providing detailed reports as needed, and updating the system as necessary.

• Oversee customs clearance for international shipments, involving document verification, duty/tariff calculation, cargo inspection, and collaboration among brokers, forwarders, and authorities to ensure regulatory compliance and seamless goods transit.

• Work closely with Large Scale Project Managers and support Supply Chain Operations.

• Perform carrier sourcing and negotiation in partnership with Indirect Procurement.

• Provide effective delivery solutions through extensive knowledge of relevant modes of transportation including Air, Ocean, Small Parcel, International, Expedited, LTL, Truckload, Partial, Flatbed, and Intermodal.

• Perform data analysis on transportation-related costs and services.

• Manage Transportation partners and third-party vendors.

• Track Key Performance Indicators for the Transportation Team.

• Ensure continuous review and improvement of operational processes to ensure accuracy and compliance.

• Other duties as may be assigned by supervisor or management.

REQUIRED RELEVANT PROFESSIONAL EXPERIENCE

• Bachelor's degree or relevant and equivalent work experience.

• Minimum 5 years of experience in a supply chain or transportation role is required.

• Management and leadership experience with direct reports is required.

• Advanced experience with Transportation Management Systems.

• Experience with SAP preferred.

• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) is required.

• Excellent interpersonal, communication, and presentation skills are required.

• Attention to detail, high level of accuracy, and excellent organizational skills are required.

• Ability to analyze and solve problems effectively.

• Proficiency in the English language, both written and verbal, is required.

WE OFFER

• The salary range for this position is $82,000 - $108,000 per year, dependent upon experience.

• Comprehensive benefits including health, dental, and vision coverage (including $0 premium options).

• Work Location: This role is open to remote candidates. Hybrid or in-office presence is preferred for those located within commuting distance of our Rocklin, CA office, consistent with our current work model.

• 401(k) plan with company match.

• Opportunities for professional development and training.

• Inclusive, collaborative, and innovative work environment.