Manager Data Conversion
To see similar active jobs please follow this link: Remote Management jobs
Position Summary
The Services Manager is responsible for innovating and leading the Professional Services Data Conversion Team. The Manager will ensure that we have a knowledgeable team that can provide quality professional services. The Manager will work with the team to improve data conversion processes and to develop best practices.
Essential Tasks
Provide supervision and leadership for Data Conversion team
Lead the team to continuously improve the process and build team strength
Work to innovate, automate, and improve the project and implementation processes, including the evaluation of new technologies
Ensure team has the appropriate training and professional development
Serve as the escalation path for customer issues or concerns
Foster cross-departmental cooperation, communication, and collaboration
Monitor departmental measurements such as utilization to ensure that the team is fully utilized
Verify team processes for revenue and billings are followed
Track and report status of implementation to management
Work with Services management team to ensure that project resources are in place
Create a culture of ownership and accountability on the team
Monitor staffing and recommend additional hires as needed
Provide a timely response to customer inquiries
Assist Sales with new opportunities during the sales process
Other duties as assigned
Preferred Skills and Experience
Bachelor’s degree, or equivalent
8+ years relevant experience
2+ years management responsibility
Strong technical background, including experience with MS SQL Server and a solid understanding of relational databases
Experience with data conversion and software implementation projects
Experience with Jenzabar ERP products preferred
Experience with Higher Education preferred
Experience with SmartSheet or other project collaboration tool
Excellent written and verbal communication skills
#LI-Remote
The pay range for this position is $80,000 - $110,000/year; however, base pay offered may vary depending on job-related knowledge, geographic location, skills, and experience. This position is eligible for an annual bonus in addition to a full range of benefits. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.
Manager Data Conversion
To see similar active jobs please follow this link: Remote Management jobs
Position Summary
The Services Manager is responsible for innovating and leading the Professional Services Data Conversion Team. The Manager will ensure that we have a knowledgeable team that can provide quality professional services. The Manager will work with the team to improve data conversion processes and to develop best practices.
Essential Tasks
Provide supervision and leadership for Data Conversion team
Lead the team to continuously improve the process and build team strength
Work to innovate, automate, and improve the project and implementation processes, including the evaluation of new technologies
Ensure team has the appropriate training and professional development
Serve as the escalation path for customer issues or concerns
Foster cross-departmental cooperation, communication, and collaboration
Monitor departmental measurements such as utilization to ensure that the team is fully utilized
Verify team processes for revenue and billings are followed
Track and report status of implementation to management
Work with Services management team to ensure that project resources are in place
Create a culture of ownership and accountability on the team
Monitor staffing and recommend additional hires as needed
Provide a timely response to customer inquiries
Assist Sales with new opportunities during the sales process
Other duties as assigned
Preferred Skills and Experience
Bachelor’s degree, or equivalent
8+ years relevant experience
2+ years management responsibility
Strong technical background, including experience with MS SQL Server and a solid understanding of relational databases
Experience with data conversion and software implementation projects
Experience with Jenzabar ERP products preferred
Experience with Higher Education preferred
Experience with SmartSheet or other project collaboration tool
Excellent written and verbal communication skills
#LI-Remote
The pay range for this position is $80,000 - $110,000/year; however, base pay offered may vary depending on job-related knowledge, geographic location, skills, and experience. This position is eligible for an annual bonus in addition to a full range of benefits. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.