Manager - Credentialing and Enrollment Special Projects

We’re looking for a Manager of Credentialing and Enrollment Special Projects who is excited to lead a dedicated team in a fast-growing environment. In this role, you’ll lead a team of Operations Associates in developing and implementing innovative workflows and automations that dictate our credentialing and enrollment processes. You’ll be responsible for partnering closely with the credentialing and enrollment managers, and cross-functional teams to drive process improvements.

You'll Be Doing:

• Lead, coach, and develop a team of Ops Associates on the Credentialing and Enrollment Operations team

• Oversee the design and implementation of payor builds or process improvements while protecting quality, compliance, and operational performance 

• Manage the roadmap for ongoing improvements to operational workflows

• Work closely with the Manager of Credentialing Operations and the Manager of Enrollment Operations to identify process breakdowns, develop improvement plans, and implement solutions to resolve issues at scale

• Constantly ideate on how we can continue to improve our systems so that our infrastructure continues to scale as we increase our provider count and payor network

You’ll Be a Good Fit If You: 

• 3+ years of experience leading strategic projects in healthcare (HealthTech / startup experience is a plus) 

• Experience managing a team

• Are hyper focused on creating the most efficient processes and driving operational improvements with your team

• Can solve problems by leveraging data analysis to identify the biggest opportunities, come up with hypotheses, and think about how to test out potential solutions

• Have a strong track record of juggling multiple initiatives and clear ability to prioritize the highest leverage initiatives

• Are highly organized and able to keep projects and priorities on track. PMP certification is a plus

• Are comfortable with Excel / Sheets and have at least a basic understanding of SQL

• Are experienced with no-code solutions such as Zapier, Workato, HubSpot, and/or API integrations

Employment Type: Full Time, Exempt Base Compensation: The base compensation range for this position is $107,681–$136,000 USD Annually

This is a remote role with the expectation to travel 2–3 times per year (e.g., company and department offsites).

The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.