IT Product Manager

Our Information Systems Team is in search of an IT Product Manager to work at the intersection of our business operations and technology teams in order to facilitate the development and enhancement of our strategic technology projects. You will own the Information Systems product roadmap, understanding what our internal teams need when it comes to new tools to be built, integrations with other platforms, and implementing new systems as needed.  You are someone who has successfully developed product roadmaps for internal business systems as well as overseen how these roadmaps should be executed. Ideally, you have a passion for understanding both the technical side of how these systems work as well as why they are critical for the functionality of the business.  

What You'll Do:

• Partner with the IT Leadership team to develop the Information Systems Team roadmap including the tools that need to be built, implemented or integrated within our existing systems

• Lead the requirements gathering process, working closely with stakeholders to understand business needs, determine fit, and timeline for the roadmap

• Work cross functionally throughout the organization to understand system needs and then develop, get alignment, and communicate the roadmap to key stakeholders and internal customers

• Analyze and prioritize projects based on customer needs, business value, and technical feasibility

• Identify deliverables by functional group, with clear priorities and target timelines

• Clearly identify various functional touch points, hand-offs, dependencies and risks

• Work with the IT team to set and manage priorities and set a cadence of consistent status updates to the key stakeholders

• Facilitate important metric definition, document data requirements and reporting needs

• Define Success criteria and monitor/track

• Incorporate Business Intelligence/Data Analytics, KPI tracking and reporting

• Keep the SVP, Information Systems updated on key dates and deliverables and escalate decision making, changes as needed

• Regularly collect stakeholder feedback, with focus on team and process optimization, consistencies, efficiencies and enable continuous improvement

About You:

• Bachelor’s degree in Business, Project Management or other related field

• 3+ years of experience leading projects/product launches related to internal business systems

• Experience with roadmaps for go-to-market, cloud integration systems, and business intelligence/data analytics systems

• Familiarity with cloud platforms, specifically AWS and/or Azure, and their related infrastructure, environments, and services

• Familiarity with Project Management tools such as Asana

• Proficiency in coordinating large IT projects with dependencies on other teams while ensuring adherence to timelines and achieving successful outcomes

• Strong problem-solving skills, complemented by experience in analytical planning and strategy

• Excellent communication and teamwork skills, particularly in cross-cultural collaborative settings

• Excellent facilitation skills with ability to inspire change at higher levels

• Demonstrated ability to translate model business processes and convert requirements into business applications

• Ability to manage multiple projects simultaneously with a high degree of proficiency

• Self starter, motivated to drive success of project team

• Ability to multitask and adapt in a fast-paced, dynamic environment

• Preferred to sit in Austin, TX

Nice to Haves:

• Prior Business Analyst experience

• Technology, payments, accounting, legal industry knowledge

Additional Information:

If you live near one of our offices in San Diego or Austin, we work in a hybrid capacity!