IT Delivery Manager

Details:

Slary: £75,000 - £90,000 DOE

Location: Fully remote

About the role

TwinStream is seeking a Delivery Manager who can operate confidently across both project and programme-level delivery. This role blends agile, flow-based delivery practices with the ability to coordinate multiple workstreams, align stakeholders, manage complex risks, and maintain visibility across broader initiatives.

You’ll work closely with Technical Leads, engineers, and senior stakeholders to ensure that software delivery is predictable, well-governed (lightly), and aligned to programme objectives. This role is ideal for someone who can zoom out to see the bigger picture while still helping teams maintain a healthy delivery flow.

Responsibilities

Programme-Level Coordination & Planning

• Coordinate delivery across multiple related projects or workstreams to ensure alignment with programme goals.

• Maintain a clear, high-level view of progress, risks, dependencies, and resource needs across the programme.

• Support roadmap shaping and programme-level planning with Technical Leads and product/strategy stakeholders.

• Facilitate alignment discussions across teams to clarify priorities, architectural considerations, and sequencing decisions.

Agile Delivery Management

• Lead delivery activities using Kanban and flow-based agile practices across one or more teams.

• Maintain visibility of work-in-progress, blockers, throughput, and upcoming priorities.

• Support teams in balancing feature delivery, technical debt, architectural improvements, and research/activity spikes.

• Encourage continuous flow, reducing bottlenecks and ensuring smooth transitions between stages of delivery.

Lightweight Governance & Reporting

• Provide structured but concise reporting suitable for programme sponsors and senior leadership.

• Track progress against objectives, milestones, and commitments across multiple workstreams.

• Capture key decisions, risks, issues, and actions in a lightweight but traceable way.

• Help define and mature TwinStream’s delivery governance model — ensuring it remains agile and value-driven.

Risk, Issue & Dependency Management

• Identify and manage programme-level risks, ensuring they are surfaced early and escalated appropriately.

• Coordinate cross-team and cross-vendor dependencies with clarity and urgency.

• Use a pragmatic, simple RAID process to maintain visibility and drive mitigation actions.

• Support teams in resolving blockers that span across technical or organisational boundaries.

Stakeholder & Cross-Functional Engagement

• Act as the central coordination point for engineering, Technical Leads, internal stakeholders, and (when relevant) customers.

• Communicate delivery updates with clarity, tailored to the audience — technical or non-technical.

• Align expectations around timelines, scope, assumptions, and emerging risks.

• Support commercial teams during pre-sales, estimation, and contract/change discussions as needed.

Continuous Improvement & Ways of Working

• Contribute to improving TwinStream’s delivery framework, tools, and documentation.

• Help establish scalable delivery patterns as TwinStream takes on more complex and multi-stream programmes.

• Promote transparency, psychological safety, and a culture of proactive delivery.

Key Skills

• Experience managing software delivery across multiple teams or workstreams, not just single-project coordination.

• Strong understanding of flow-based agile delivery and programme-level planning.

• Proven ability to identify cross-cutting risks, large dependencies, and structural blockers.

• Excellent communication and stakeholder management skills at all levels of the organisation.

• Confidence operating in environments that value structure but avoid heavy process.

• A pragmatic, solution-focused mindset and the ability to bring clarity in uncertainty

There are many great reasons to join our team!

Pension Plan

Secure your future with our competitive pension plan that offers an 8% employer contribution.

Private Medical Healthcare

Your health and well-being are our top priorities. Enjoy comprehensive private medical healthcare, which includes dental and optical care for you and your family. 

Learning and Development

Your career is in your hands. We empower you to take charge of your own development, giving you the autonomy to shape your growth. 

Flexible Working

We understand the importance of balancing work and life. Flexibility is not just a policy for us; it is part of our culture. We are passionate about helping you seamlessly integrate work with your home life.  

Electric Vehicle Scheme 

Drive sustainability forward with our electric vehicle leasing scheme. You can take advantage of this initiative through a convenient salary sacrifice program.  

Holidays 

Enjoy annual leave of 28 days, plus bank holidays, allowing you to recharge and spend time on what matters most.    

Team Events

We love celebrating our achievements! In addition to our quarterly meetings, you can look forward to our Christmas and summer parties—opportunities to relax, reflect, and have fun as a team.  

Additional Benefits 

We provide life assurance for your peace of mind and a cycle-to-work scheme to support your health and sustainability goals.