IT Delivery Manager in Life Science

About Appsilon

Appsilon is an ambitious and fast-growing software house and consultancy specializing in actions support systems and machine learning with Fortune 500 clients across the globe. We are a unique company inspired by a mission to improve our society and environment. 

We are a global leader in R and Shiny, which are used by companies of all sizes to build data applications. When companies run into difficult problems or want to initiate large-scale enterprise projects, they come to Appsilon.

Before you apply, please read our code of conduct.

As a Delivery Manager, you will be responsible for supervising the delivery of data-intensive projects for Customers from Pharma and BioTech. You will ensure collaboration is successful for the client (delivering measurable value), our team (high employee satisfaction score), and Appsilon (growing business and billability).

Your role will consist of:

• Building a strong relationship with the Customer:

-Having a good understanding of the Customers industry 

-Having regular meetings with stakeholders across the client’s organization and discussing their challenges

-Exploring new areas in which collaboration with our tea can bring value to the

-Customer Understanding the big picture and dynamics on the Customer side

• Ensuring Customer satisfaction:

-Having a deep understanding of Customer goals within the project we are working on

-Understanding how the Customer measures the business impact of the project

-Providing Customers with the best service experience

• Guiding Customers during the project:

-Advising on the release process

-Advising how to achieve impact

-Challenging Customer plans to find the optimal approach

-Escalating risks on time

• Projects Continuity:

-Ensuring that the Customer is successful thanks to our project and wants to continue working together

-Finding opportunities to grow the collaboration with the Customer

• Direct Management:

-You will be a direct manager of several individual contributors and less senior delivery managers

-Providing career support and finding opportunities to grow

-Identifying growing talents and underperformers and acting on them promptly.

• Project/Product Management:

-If needed, you will take over the role of a Project/Product Manager who works hands-on in the project by managing the backlog, handling communication with the customer, clarifying requirements, and supporting software engineers.

Requirements:

• At least 4 years of commercial experience in a similar role or managing and leading cross-functional teams

• Domain knowledge (Good understanding of fundamental concepts in molecular biology and bioinformatics; Familiarity with bioinformatics tools and databases; Familiarity with -omics data sets; Knowledge of processing, analyzing, and visualizing biological data; Extra point for hands-on experience with the project)

• Proven track record of successfully delivering IT projects for Pharma/BioTech

• Project management experience (Product Owner, Project Leader, Project Manager, Project Coordinator roles)

• English C1 (close to native speaker)

• Experience with client relationship management

• Understanding of modern software development process

• Experience in mentoring other people

• You’re okay with traveling to clients and conferences (~4 times per year)

• Experienced in remote work, likes remote-first working culture

• Communication is your strong point. You like and know how to talk to people but also learn to listen effectively and memorize information. You are characterized by openness, patience, emotional intelligence, and high personal culture. Your time zone makes it possible to work with European and American clients.

• Ready to work in the European time zone with a minimum of 3-hour overlap during East Coast business hours

• Based in Europe/South America/ USA

What’s in it for You:

• Competitive salary: Enjoy a monthly B2B salary of 19,000 - 22,000 PLN / 4,400-5,100 USD + VAT, based on a full-time commitment.

• Generous paid time off. Benefit from 26 days of paid holidays, plus the equivalent of public holidays in Poland, estimated at 13 days in 2024.

• Comprehensive sick leave: Receive 33 paid sick days per year at 80% of your salary.

• Professional Development Budget: You'll have a 5% addition to your salary allocated to a Professional Development Budget for activities that help you grow.

• Flexible remote work: Embrace remote work with flexible hours tailored to your time zone and family life.

• Training and conferences: Enjoy four paid days per year for training, conferences, events, or workshops.

• Health benefits: Access private health care insurance (in Poland) or a cash equivalent if you're not in Poland.

• Fitness perks: Receive a FitProfit or FitSport membership card (in Poland) or a cash equivalent if you're not in Poland.

• Life insurance: You and your family will be covered with life insurance.

• Personal assistant: Benefit from AskHenry, your assistant.

Within 3 months, you will:

• Manage the delivery of 2-3 projects for Customers developed by teams of 2-3 engineers

• You will be learning the way we work by participating in Talent Forge activities (workshops, trainings, talks)

• Mentorship from the Senior Executives

• Manage 5-6 individual contributors (team members or contractors)

• You will be learning the way we support software engineers as managers by participating in the weekly managers' meetings to share ideas, challenges, and solutions

Within 6 months, you will:

• Manage the delivery of 3-4 projects for Customers (depending on their sizes)

• Manage up to 10 individual contributors

• Contribute to the internal initiatives that make our system work, for example: performance reviews, Talent Forge, onboarding

• Still getting mentorship and growing - training through the Personal Development Budget, 1-1s with the Director of Delivery, Head of Technology, and Senior Delivery Managers

Appsilon is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities, and perspectives to apply. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.

Does this sound like a great opportunity for you? Use the Apply button below!