PaceMate™ Systems Security Administrator (full-time, remote) Location: USA  (remote) Why work at PaceMate? Recognized as a Top 100 Healthcare Technology Company by Healthcare Technology Report, PaceMate is one of the nation’s fastest-growing companies in cardiac rhythm management software and remote monitoring. Combining the most technologically advanced cloud-native software, research-grade data, and seamless integrations, PaceMateLIVE™, the company’s flagship remote monitoring software platform, is enabling many of the nation’s most renowned electrophysiologists, device clinics, and healthcare systems to effectively manage their device patient populations. With PaceMate, healthcare organizations can experience comprehensive interoperability and secure data exchange—significantly improving patient outcomes, reimbursements, and productivity. Join Our Team Joining the PaceMate™ Team means becoming a vital part of a group that is dedicated to using technology to benefit patients, caregivers, and hospital administrators while driving healthy turnkey solutions that identify lost revenues and inefficiencies.  We are currently seeking a full-time professional who will be responsible for protecting organizational assets through the design, implementation, and maintenance of advanced security infrastructure. The Systems Security Administrator leads security incident response, vulnerability management, and compliance efforts across the organization. This role enforces enterprise security policies, manages identity and access controls, and oversees security awareness programs. The Systems Security Administrator serves as the primary security escalation point for Tier 2 (System Administrator) and collaborates closely with the Tier 4 (Systems Engineer) on security architecture and major infrastructure initiatives.                        PaceMate offers those employees working full-time a robust compensation and benefit package to include Health and Prescription coverage, Dental, Vision, Long-Term Disability, Short-Term Disability, AD&D, Flexible Spending Account, Healthcare Savings Account, 401k Retirement Savings, Discount Program, Employee Assistance Program, Financial Wellness Program, Paid Time Off, Identity Theft Protection, Legal Insurance, Hospital Indemnity, Critical Illness, and Accident Coverage. ESSENTIAL FUNCTIONS & RESPONSIBILITIES:  1. Design, implement, and maintain advanced security infrastructure, including firewalls, IDS/IPS, and SIEM platforms, to protect organizational systems and data. 2. Lead security incident response and forensic investigations, serving as the primary escalation point for security-related issues from Tier 2. 3. Conduct comprehensive security assessments, penetration testing, and vulnerability management programs across the organization's environment. 4. Develop, enforce, and maintain enterprise security policies, standards, and procedures in alignment with organizational risk tolerance and regulatory requirements. 5. Perform security audits and ensure compliance with applicable regulations and frameworks, including NIST, ISO 27001, HIPAA, and PCI-DSS. 6. Manage privileged access management (PAM) and enforce the principle of least privilege across systems and applications. 7. Design and implement advanced multi-factor authentication (MFA) and identity management solutions across the organization. 8. Oversee mobile device management (MDM) and data loss prevention (DLP) solutions to protect sensitive organizational data. 9. Lead security awareness training programs and phishing simulations to strengthen the organization's human security layer. 10. Manage security logging, SIEM tools, and threat intelligence platforms; coordinate with the SOC team on escalated alerts and investigations. 11. Coordinate with vendors on advanced security products, services, and renewals. 12. Assist with disaster recovery and business continuity planning from a security perspective, ensuring organizational resilience. 13. Develop security automation and orchestration solutions to improve response times and reduce manual security operations overhead. 14. Stay current with emerging security threats, vulnerabilities, and industry best practices, incorporating findings into organizational security strategy. 15. Collaborate with the Tier 4 (Systems Engineer) on security architecture decisions and infrastructure projects requiring security integration. 16. Participate in the full user and device lifecycle, including onboarding, account provisioning, device enrollment, and offboarding. Education and Experience:     • Proven experience in an information security or systems security administration role. • Strong knowledge of information security principles, frameworks, and best practices. • Experience with security tools and technologies, including firewalls, SIEM platforms, and vulnerability scanners. • In-depth understanding of compliance frameworks including NIST, ISO 27001, HIPAA, and PCI-DSS. • Demonstrated incident response and digital forensics capabilities. • Knowledge of network security, encryption technologies, and identity management solutions. • Relevant security certifications (Security+, CISSP, CEH) are preferred. • Relevant degree in Information Technology, Cybersecurity, or a related field is advantageous. Technology Stack Requirements: Bold are required. 1. Windows 10/11 2. Mac OS 3. Firewall Administration (e.g., Fortinet, Palo Alto, or equivalent) 4. SIEM Platform (e.g., Splunk, Microsoft Sentinel, or equivalent) 5. Vulnerability Management Tools (e.g., Nessus, Qualys, or equivalent) 6. ESET A/V: Antivirus and endpoint security platform. 7. KnowBe4: Security awareness training and phishing simulation platform. 8. Barracuda: Security and data protection solutions. 9. Microsoft 365 / Azure AD: Identity management, MFA, conditional access, and compliance tools. 10. MS Intune / MDM: Device management and data loss prevention – preferred. 11. Kaseya (VSA, BMS): Remote monitoring and management tools – preferred. 12. ZScaler: Security as a service for secure application access – preferred. 13. PAM Solution (e.g., CyberArk, BeyondTrust, or equivalent) – preferred. 14. Proficient with PowerShell and security automation scripting. Responsibilities and Work Environment: 1. Primary responsibility: Designing, implementing, and maintaining the organization's security infrastructure, policies, and compliance posture. 2. Escalation handling: Serving as the Tier 3 security escalation point for Tier 2 Systems Administrators, and coordinating with the Tier 4 (Systems Engineer) on major security and infrastructure initiatives. 3. Possible project involvement: Leading security-focused projects and contributing to broader infrastructure initiatives in collaboration with Tier 4. 4. Other tasks as assigned. 5. Remote position: Requires a dedicated workspace with privacy and a reliable, quiet environment. 6. Reliable high-speed internet: Required for remote security monitoring, administration, and incident response. 7. Soft skills: High attention to detail, strong analytical and investigative mindset, ability to communicate complex security concepts to non-technical stakeholders, and composure under pressure during security incidents. This job description emphasizes the need for a candidate with a diverse technical skill set, the ability to handle user issues, and a requirement for excellent communication and soft skills due to the remote nature of the role. It also hints at potential project involvement, which could offer a dynamic aspect to the role beyond day-to-day user support. Applicants should ensure they possess the required technical proficiencies and soft skills and are equipped to work effectively in a remote environment. Qualifications: An individual must be able to perform each Essential Function of the job satisfactorily.  Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions. Nothing within this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Physical Requirements:  

• While performing the duties of this job, the employee is consistently required to remain in a stationary position, constantly operate a computer and other office equipment, and frequently communicate with customers and employees.

• Home office setup: Maintain a dedicated, separate office or room at home to ensure privacy and professional working conditions.

• Connectivity: Maintain a reliable, high-speed internet connection at your residence.

• Geographic restriction: Must reside and work exclusively within the contiguous United States.

•  Work Authorization: Candidates must be legally authorized to work in the United States.

• Notification protocol: You must inform and receive approval from the IT department before working from any location other than the legal address PaceMate has on file. To update your address or request approval for a temporary work location, contact PaceMate IT or your HR representative. Additional information is available in the PaceMate official handbook.

• Foreign transport of sensitive information: When confidential information is carried into a foreign country, it must be stored in an inaccessible form (e.g., encrypted external storage) or remain in the worker’s possession at all times. PaceMate workers may not take secret PaceMate information into another country without permission from Physical Security management.

REPORTING RELATIONSHIPS Supervised by: Cloud Architect/ IT Manager Supervises: None Target Compensation Range: Target compensation range of $87,000 - $95,000 annually depending on education, experience and certifications.  COMPANY DESCRIPTION PaceMate® is a pioneering force in cardiac remote monitoring and data management. We’re driven by a mission to modernize digital healthcare and envision a future of connected, personalized cardiac care. Since 2015, PaceMate has been simplifying and streamlining device clinic operations with one easy-to-use platform—PaceMateLIVE®.  As the industry’s only comprehensive cardiac remote monitoring solution, PaceMateLIVE® uniquely pairs device and EHR data and prioritizes patient care intelligently. Visit PaceMate.com to see how together—We never miss a beat.® Equal Employment Opportunity Statement: We are an Equal Opportunity Employer and value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.  

About PaceMate Recognized as a Top 100 Healthcare Technology Company by Healthcare Technology Report, PaceMate offers the most comprehensive remote cardiac monitoring solution in the industry. PaceMateLIVE is the only clinical dashboard with user-friendly integrations for all implantable cardiac devices, ambulatory monitors, consumer ECGs, and heart failure products. PaceMate’s Auto-Triage™ prioritizes patients based on clinician-customized standards—not device alerts—resulting in a substantial reduction in alert burden. With the most live connections through EHR-partnered integrations across Epic, Cerner, and athenahealth, PaceMate offers a true, vetted, and validated industry-leading solution for interoperability: ensuring bi-directional data transfer for more accurate reporting, streamlined workflows, and one-click billing. PaceMate’s software-only, concierge on-demand, and full-service offerings deliver a flexible, customized solution for cardiac practices. Visit PaceMate.com to learn how one platform is transforming the future of digital health.