Intermediate Backend Engineer (Ruby on Rails) - Analytics Instrumentation
An overview of this role
As an Intermediate Backend Engineer on our Analytics Instrumentation team, you'll help build GitLab's product analytics capabilities from the ground up. You'll design and develop intuitive backend services that power data-driven insights and position GitLab as a single platform for product analytics. You'll own critical backend systems and APIs that support scalable event collection, analytics workflows, and internal tooling.
What you'll do
Design and develop analytics instrumentation capabilities that help GitLab teams understand how users interact with the product.
Build and optimize scalable backend services and data models in Ruby on Rails to support high-volume internal event collection and processing.
Develop and maintain robust APIs and developer-friendly tooling that product teams use to instrument their features and capture product usage data.
Collaborate with Product, Engineering, Customer Success, and Data teams to deliver end-to-end instrumentation solutions that drive evidence-based decisions.
Implement and refine privacy-focused data collection patterns and compliance safeguards within the Internal Events platform.
Work on both backend and, when needed, frontend components of analytics instrumentation tools to deliver well-tested, intuitive experiences for product teams.
Contribute to technical design decisions, code reviews, and engineering standards that shape the architecture of GitLab’s analytics instrumentation platform.
What you'll bring
Proficiency in backend development with Ruby on Rails, including building and maintaining production services.
Experience designing and optimizing relational database schemas and queries (for example, PostgreSQL) for analytics and event data.
Experience building and maintaining REST and GraphQL APIs that integrate with complex products or platforms.
Familiarity with Git-based workflows and continuous integration and delivery (CI/CD), ideally using GitLab.
Experience working with frontend technologies such as JavaScript and frameworks like React or Vue.js, or interest in learning them to contribute across the stack.
Experience working in collaborative, cross-functional teams with product management, data, and customer-facing teams.
Ability to work autonomously in an all-remote, asynchronous environment while staying aligned with team goals.
Interest in analytics, instrumentation, and privacy-focused data collection, with openness to transferable experience from related areas.
About the team
The Analytics Instrumentation Group is part of GitLab's Analytics section and focuses on the instrumentation layer inside the GitLab product. We design privacy-focused data collection inside the GitLab product, so GitLab team members can understand how people use features and where to invest next. We’re a distributed group of backend engineers, frontend engineers, and product managers who collaborate asynchronously across multiple time zones and work closely with Product, Engineering, Customer Success, and Data partners to deliver end-to-end solutions. We own initiatives such as the Internal Events platform, developer-friendly instrumentation tooling and documentation, the Metrics Dictionary and Version App, and privacy-aware analytics workflows. Our work spans both backend and frontend, giving you the opportunity to shape foundational frameworks that many other GitLab teams rely on to understand user behavior and improve the product over time.
About the job
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Intermediate Backend Engineer (Ruby on Rails) - Analytics Instrumentation
An overview of this role
As an Intermediate Backend Engineer on our Analytics Instrumentation team, you'll help build GitLab's product analytics capabilities from the ground up. You'll design and develop intuitive backend services that power data-driven insights and position GitLab as a single platform for product analytics. You'll own critical backend systems and APIs that support scalable event collection, analytics workflows, and internal tooling.
What you'll do
Design and develop analytics instrumentation capabilities that help GitLab teams understand how users interact with the product.
Build and optimize scalable backend services and data models in Ruby on Rails to support high-volume internal event collection and processing.
Develop and maintain robust APIs and developer-friendly tooling that product teams use to instrument their features and capture product usage data.
Collaborate with Product, Engineering, Customer Success, and Data teams to deliver end-to-end instrumentation solutions that drive evidence-based decisions.
Implement and refine privacy-focused data collection patterns and compliance safeguards within the Internal Events platform.
Work on both backend and, when needed, frontend components of analytics instrumentation tools to deliver well-tested, intuitive experiences for product teams.
Contribute to technical design decisions, code reviews, and engineering standards that shape the architecture of GitLab’s analytics instrumentation platform.
What you'll bring
Proficiency in backend development with Ruby on Rails, including building and maintaining production services.
Experience designing and optimizing relational database schemas and queries (for example, PostgreSQL) for analytics and event data.
Experience building and maintaining REST and GraphQL APIs that integrate with complex products or platforms.
Familiarity with Git-based workflows and continuous integration and delivery (CI/CD), ideally using GitLab.
Experience working with frontend technologies such as JavaScript and frameworks like React or Vue.js, or interest in learning them to contribute across the stack.
Experience working in collaborative, cross-functional teams with product management, data, and customer-facing teams.
Ability to work autonomously in an all-remote, asynchronous environment while staying aligned with team goals.
Interest in analytics, instrumentation, and privacy-focused data collection, with openness to transferable experience from related areas.
About the team
The Analytics Instrumentation Group is part of GitLab's Analytics section and focuses on the instrumentation layer inside the GitLab product. We design privacy-focused data collection inside the GitLab product, so GitLab team members can understand how people use features and where to invest next. We’re a distributed group of backend engineers, frontend engineers, and product managers who collaborate asynchronously across multiple time zones and work closely with Product, Engineering, Customer Success, and Data partners to deliver end-to-end solutions. We own initiatives such as the Internal Events platform, developer-friendly instrumentation tooling and documentation, the Metrics Dictionary and Version App, and privacy-aware analytics workflows. Our work spans both backend and frontend, giving you the opportunity to shape foundational frameworks that many other GitLab teams rely on to understand user behavior and improve the product over time.