Implementation Consultant / Customer Success Manager (12 month contract)
To see similar active jobs please follow this link: Remote Customer Success jobs
Expats, Digital Nomads - This One’s for You!
About Birdview PSA
Birdview PSA is a leading professional services automation platform that helps project-based organizations plan, manage, and deliver work more efficiently. Used by teams in over 70 countries, our all-in-one solution provides visibility into projects, resources, budgets, and time, helping companies make smarter decisions and drive growth.
Birdview PSA is hiring a fully remote Implementation Consultant!
Love tech? Love people? We’re looking for an Implementation Consultant who’s got the smarts to lead customers through onboarding and the heart to keep them flying high long after go-live.
You’ll be the friendly expert that helps new customers hit the ground running with Birdview PSA - and sticks with them through every milestone, check-in, and high-five moment.
What You’ll Be Up To
Implementation & Onboarding:
Guide new customers through onboarding like a pro - mapping out their goals, digging into their workflows, and building plans that actually work.
Deliver training sessions that are clear, fun, and full of “aha!” moments.
Customize Birdview PSA to fit each customer’s unique needs.
Team up with Sales, Product, and Support to deliver a smooth, wow-worthy kickoff experience.
Long-Term Success Magic:
Be the go-to human for your customers post-onboarding - someone they know and trust.
Keep tabs on customer happiness, usage, and goals - then swoop in with support when needed.
Host regular check-ins and business reviews (with bonus points for virtual coffee chats).
Help customers grow with us - supporting renewals and upsells alongside our Sales & Marketing crew.
Be your clients’ voice on the inside - sharing feedback that helps us improve.
You’ll Love This Role If You:
Want a role that fits your lifestyle.
Have 2+ years of experience in onboarding, implementation at B2B SaaS company
Can lead a Zoom call with confidence, and clarity
Are comfortable managing projects, solving problems, and keeping track of a few spinning plates (or time zones).
Are naturally curious, crazy about helping people, and genuinely love being part of a team - even from afar.
What’s in It for You:
100% remote - work from anywhere with WiFi
Flexibility
Competitive pay + bonuses
A global team that feels more like a crew - collaborative, supportive, and fun
Career growth, learning opportunities, and space to shine
If you're the kind of person who gets excited about helping others succeed - and want to do it all without giving up your passport or your passion - we want to meet you.
About the job
Implementation Consultant / Customer Success Manager (12 month contract)
To see similar active jobs please follow this link: Remote Customer Success jobs
Expats, Digital Nomads - This One’s for You!
About Birdview PSA
Birdview PSA is a leading professional services automation platform that helps project-based organizations plan, manage, and deliver work more efficiently. Used by teams in over 70 countries, our all-in-one solution provides visibility into projects, resources, budgets, and time, helping companies make smarter decisions and drive growth.
Birdview PSA is hiring a fully remote Implementation Consultant!
Love tech? Love people? We’re looking for an Implementation Consultant who’s got the smarts to lead customers through onboarding and the heart to keep them flying high long after go-live.
You’ll be the friendly expert that helps new customers hit the ground running with Birdview PSA - and sticks with them through every milestone, check-in, and high-five moment.
What You’ll Be Up To
Implementation & Onboarding:
Guide new customers through onboarding like a pro - mapping out their goals, digging into their workflows, and building plans that actually work.
Deliver training sessions that are clear, fun, and full of “aha!” moments.
Customize Birdview PSA to fit each customer’s unique needs.
Team up with Sales, Product, and Support to deliver a smooth, wow-worthy kickoff experience.
Long-Term Success Magic:
Be the go-to human for your customers post-onboarding - someone they know and trust.
Keep tabs on customer happiness, usage, and goals - then swoop in with support when needed.
Host regular check-ins and business reviews (with bonus points for virtual coffee chats).
Help customers grow with us - supporting renewals and upsells alongside our Sales & Marketing crew.
Be your clients’ voice on the inside - sharing feedback that helps us improve.
You’ll Love This Role If You:
Want a role that fits your lifestyle.
Have 2+ years of experience in onboarding, implementation at B2B SaaS company
Can lead a Zoom call with confidence, and clarity
Are comfortable managing projects, solving problems, and keeping track of a few spinning plates (or time zones).
Are naturally curious, crazy about helping people, and genuinely love being part of a team - even from afar.
What’s in It for You:
100% remote - work from anywhere with WiFi
Flexibility
Competitive pay + bonuses
A global team that feels more like a crew - collaborative, supportive, and fun
Career growth, learning opportunities, and space to shine
If you're the kind of person who gets excited about helping others succeed - and want to do it all without giving up your passport or your passion - we want to meet you.