HR Assistant with Japanese and English

About Conduent:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description:

This role focuses on managing databases and records for client’s employees, as well as working alongside HR teams to provide assistance and support.

The HR Assistant with Japanese and English is responsible for:

• Providing support to employees, via email, chat or by phone and deliver suitable solutions in a timely manner;
• Managing end-to-end HR processes (hiring, onboarding, offboarding, terminations, resignations);
• Assisting with gathering information for leaves of absence, medical leave, paid/unpaid leave, maternity/paternity leave, etc.;
• Processing data entry or importing files into systems and reviewing information for accuracy;
• Providing support for the client's human resources department in matters related to personnel forms and archive/records;
• Providing support and assistance for management and clients on how to use Self-Service;
• Enhancing customer experience through optimization of processes and ad-hoc documentation and reporting;
• Working together with HR teams and third parties to ensure the accuracy of employee data/records and provide assistant and support, when needed.

The ideal candidate:

• Good knowledge of English and Japanese (B2 upwards);
• Good knowledge of Microsoft Office (Word, Excel);
• Ability to meet deadlines;
• Good analytical skills;
• Positive attitude and solution-oriented thinking;
• Proactive, flexible and adaptable;
• Team-oriented.

Nice to have:

• Bachelor’s degree or certification in Human Resources would be a plus;
• Experience working in HR would be an advantage.

Why Join Us?

• Innovative Work Environment: Be part of a team that values creativity and fosters an environment where your ideas can flourish.
• Career Growth Opportunities: We invest in our team's development, providing avenues for career progression and skill enhancement.

• Impactful Contributions: Your role is pivotal in shaping positive customer experiences and contributing to the success of our dynamic organization.
• Recognition as a Most Loved Workplace®: Conduent has been certified as a Most Loved Workplace® this year, citing respect, collaboration, and a positive vision for the future as key cultural drivers.
• Internal Talent Development: Through our management development programs, approximately 70% of our Team Leader positions have been filled from our own associate talent pool.
• Long-Term Career Building: Over 25% of our associates have been dedicated members of our team for 5 years or more, showcasing the long-term commitment our employees choose to make.

Closing:

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the 'Submit' button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.