Head of Global Accounts
To see similar active jobs please follow this link: Remote Customer Success jobs
Welcome to the video first world
From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you’re reading this and nodding, check out our brand video.
Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now….
Meet Synthesia
We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read stories from happy customers and what 1,200+ people say on G2.
In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. We’ve raised over $150M in funding from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.
About the role…
Synthesia is seeking an experienced SaaS Sales leader to join as our Head of Global Accounts. Reporting directly to the VP of Sales, you will spearhead the team responsible for boosting revenue from our current customer base as well as attacking greenfield accounts, concentrating on our Strategic segment (>10k FTE). This is an unique opportunity to inherit a high-performing team and play a pivotal role in the upcoming exciting stage of our growth.
Synthesia is evolving under the new leadership of our CRO. We aspire to create a world-class sales organization where the most talented and unrelenting sales-people can thrive, and we're excited for our new Head of Global Accounts to help drive this. If you’re someone excited by making an impact and hungry for opportunity, then we’d love to hear from you.
What you’ll be doing…
Lead our US-based Strategic Sales team, driving Annual Recurring Revenue (ARR) through net new, upsells and expansion..
Become responsible for ensuring a robust pipeline of sales opportunities is being delivered by the Strategic team, ensuring confidence in future revenue.
Collaborate closely with the marketing and customer success teams and leaders to ensure alignment between the commercial aspects of the business and maximize customer satisfaction and engagement.
Using your experience, passionately and actively support, coach, and mentor the Sales reps to meet and exceed targets.
Support the team as and when needed when negotiating and closing complex contracts.
Update existing sales playbooks with sales processes, methodologies, and learnings to optimize the sales function.
We’d love to hear from you if you have…
Extensive experience in b2b SaaS sales winning new business and expanding existing accounts - before you became a manager, you had your own successful strategic sales career.
Genuine motivation and excitement to remain a first line manager with a proactive approach and mentality to your teams' success.
Experience in reputable, value-driven, methodological sales environments, ideally using MEDDPICC.
You’ve built and scaled high-performing teams where individuals carry a quota of $1.2mil+ and have targeted, won and expanded large, complex organizations.
You've experienced rapid growth & understand the opportunities and challenges that can bring - and you thrive in it!
Salary: We are targeting a range of $200k - $400k (base - OTE) depending on experience
Our culture
At Synthesia we’re passionate about building, not talking, planning or politicizing. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here.
Benefits
A competitive salary + stock options in our fast-growing Series C startup
Hybrid working environment
Discretionary based bonus
100% Medical, Dental & Vision
401k Plan
Paid parental leave
25 days of annual leave + Public holidays + paid sick leave
Fun culture with regular socials and company retreats
A generous referral scheme
A brand new computer + monitor
About the job
Head of Global Accounts
To see similar active jobs please follow this link: Remote Customer Success jobs
Welcome to the video first world
From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you’re reading this and nodding, check out our brand video.
Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now….
Meet Synthesia
We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read stories from happy customers and what 1,200+ people say on G2.
In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. We’ve raised over $150M in funding from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.
About the role…
Synthesia is seeking an experienced SaaS Sales leader to join as our Head of Global Accounts. Reporting directly to the VP of Sales, you will spearhead the team responsible for boosting revenue from our current customer base as well as attacking greenfield accounts, concentrating on our Strategic segment (>10k FTE). This is an unique opportunity to inherit a high-performing team and play a pivotal role in the upcoming exciting stage of our growth.
Synthesia is evolving under the new leadership of our CRO. We aspire to create a world-class sales organization where the most talented and unrelenting sales-people can thrive, and we're excited for our new Head of Global Accounts to help drive this. If you’re someone excited by making an impact and hungry for opportunity, then we’d love to hear from you.
What you’ll be doing…
Lead our US-based Strategic Sales team, driving Annual Recurring Revenue (ARR) through net new, upsells and expansion..
Become responsible for ensuring a robust pipeline of sales opportunities is being delivered by the Strategic team, ensuring confidence in future revenue.
Collaborate closely with the marketing and customer success teams and leaders to ensure alignment between the commercial aspects of the business and maximize customer satisfaction and engagement.
Using your experience, passionately and actively support, coach, and mentor the Sales reps to meet and exceed targets.
Support the team as and when needed when negotiating and closing complex contracts.
Update existing sales playbooks with sales processes, methodologies, and learnings to optimize the sales function.
We’d love to hear from you if you have…
Extensive experience in b2b SaaS sales winning new business and expanding existing accounts - before you became a manager, you had your own successful strategic sales career.
Genuine motivation and excitement to remain a first line manager with a proactive approach and mentality to your teams' success.
Experience in reputable, value-driven, methodological sales environments, ideally using MEDDPICC.
You’ve built and scaled high-performing teams where individuals carry a quota of $1.2mil+ and have targeted, won and expanded large, complex organizations.
You've experienced rapid growth & understand the opportunities and challenges that can bring - and you thrive in it!
Salary: We are targeting a range of $200k - $400k (base - OTE) depending on experience
Our culture
At Synthesia we’re passionate about building, not talking, planning or politicizing. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here.
Benefits
A competitive salary + stock options in our fast-growing Series C startup
Hybrid working environment
Discretionary based bonus
100% Medical, Dental & Vision
401k Plan
Paid parental leave
25 days of annual leave + Public holidays + paid sick leave
Fun culture with regular socials and company retreats
A generous referral scheme
A brand new computer + monitor