GTM Planning Governance Program Manager

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe’s GTM Planning team partners with Sales Leadership, Finance, Product, Legal driving operational excellence to support our GTM strategy. We bring expertise, rigorous thinking, and a user-first approach to problem solving. We transform, improve and support global Stripe business processes to drive critical initiatives and other cross-functional business priorities for the sales planning cycle.

What you’ll do

As a program manager, you will define and implement the processes, policies, analytics and tooling critical to Stripe’s growing and evolving GTM organization:

• Processes & analytics

  • Document & align on key planning processes

  • Define metrics & provide analytics for territories and coverage 

• Policies & Governance

  • Ensure clear policies are established for sellers & regional sales leaders

• Stakeholder management:

  • Coordinate with key stakeholders and leadership to align on policies and processes

  • Partner cross-functionally across all departments (Finance, Legal, Systems, etc.) to influence and execute

Responsibilities

• Be accountable for establishing policies, processes and governance

• Create strong business cases and drive influence to gain cross-functional alignment; use data to influence decisions

• Proactively identify, assess, and mitigate risks that could impact the successful execution of processes

• Create reporting & analytics to track progress

• Execute through cross-functional teams

• Manage change management activities across stakeholder engagement, including messaging/communication planning, support and enablement

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of experience working in a role focused around GTM/Sales Operations

• Sales Operations background with emphasis on Policy, Process Documentation, and Governance

• Strong Data Analysis skills and functional in SQL/Excel/ gSheets

• Presenting to Sales Leaders and Executive Audiences

• A high degree of comfort working quickly in a high growth and fast-paced environment

• An ability to seamlessly transition from the high level to very detailed, and a willingness to “roll up your sleeves”

• A detail-oriented and analytical individual with business acumen, and the ability to influence and communicate within all levels of the organization

Preferred qualifications

•  Knowledge of Customer Relationship Manager (CRM) systems