German Customer Support
To see similar active jobs please follow this link: Remote Customer Success jobs
German Customer Support Start a career in tech: Join the team that’s supporting the latest cutting-edge AI language models.
Website | Video Demo | Core Values
The Business Context
You already use AI in many ways—like deciding what products and services to order—and it may be most familiar to you as a chatbot, as an avatar-maker, or as a way to unlock your screen. But here’s what AI may be able to help the world with: finding medical diagnoses, teaching you about scientific research, and calculating the complexities of any function.
But, like humans, algorithms are what they eat. They’re only as good as the rules they know and the data they’re trained on. We’re the team that helps model these behaviors.
The Role
As a German-Speaking customer support operator at Invisible, you will play a crucial role in driving our client’s success by providing support to customers for issues and queries via live chat. You will work closely with our client on their live chat processes while providing outstanding customer service.
System Requirements
Must meet minimum system and internet requirements
20 download, 5 upload Mbps
Dual-core processor with hyper-threading
8g RAM
Must have a microphone with very clear audio
If your area receives power interruptions you must have a backup power supply (UPS)
Role Requirements
Fluency in spoken and written German is essential.
The role requires extensive communication with German-speaking clients
Available for 40 hours per week (Monday-Friday) in the CET time zone.
Responsibilities
Customer Support: providing support via live chat to resolve customer queries and issues promptly and in a professional manner.
Qualifications
Prior experience in phone outreach in the German market.
Strong interpersonal and negotiation skills.
Ability to work independently and as part of a team.
Strong attention to detail and excellent grammar
Goal-oriented with a focus on achieving and exceeding targets while maintaining high quality standards.
Knowledge of the restaurant industry is a plus.
Compensation & Career
Compensation
Type: Hourly
Remuneration: $10-$12 Hourly.
Life & Career
Ideally you are available between CET time zones. The work is steady, the hours are flexible, the work is enjoyable, and leaves room for advancement into more senior training roles and project management roles on the Invisible team as the project expands. We’re keen to share more in interviews.
About the job
German Customer Support
To see similar active jobs please follow this link: Remote Customer Success jobs
German Customer Support Start a career in tech: Join the team that’s supporting the latest cutting-edge AI language models.
Website | Video Demo | Core Values
The Business Context
You already use AI in many ways—like deciding what products and services to order—and it may be most familiar to you as a chatbot, as an avatar-maker, or as a way to unlock your screen. But here’s what AI may be able to help the world with: finding medical diagnoses, teaching you about scientific research, and calculating the complexities of any function.
But, like humans, algorithms are what they eat. They’re only as good as the rules they know and the data they’re trained on. We’re the team that helps model these behaviors.
The Role
As a German-Speaking customer support operator at Invisible, you will play a crucial role in driving our client’s success by providing support to customers for issues and queries via live chat. You will work closely with our client on their live chat processes while providing outstanding customer service.
System Requirements
Must meet minimum system and internet requirements
20 download, 5 upload Mbps
Dual-core processor with hyper-threading
8g RAM
Must have a microphone with very clear audio
If your area receives power interruptions you must have a backup power supply (UPS)
Role Requirements
Fluency in spoken and written German is essential.
The role requires extensive communication with German-speaking clients
Available for 40 hours per week (Monday-Friday) in the CET time zone.
Responsibilities
Customer Support: providing support via live chat to resolve customer queries and issues promptly and in a professional manner.
Qualifications
Prior experience in phone outreach in the German market.
Strong interpersonal and negotiation skills.
Ability to work independently and as part of a team.
Strong attention to detail and excellent grammar
Goal-oriented with a focus on achieving and exceeding targets while maintaining high quality standards.
Knowledge of the restaurant industry is a plus.
Compensation & Career
Compensation
Type: Hourly
Remuneration: $10-$12 Hourly.
Life & Career
Ideally you are available between CET time zones. The work is steady, the hours are flexible, the work is enjoyable, and leaves room for advancement into more senior training roles and project management roles on the Invisible team as the project expands. We’re keen to share more in interviews.