Executive Assistant and Operations Partner (E-Commerce)

We are looking for an Executive Assistant and Operations Manager to work closely with the Founder of a rapidly growing E-Commerce company. This is not your traditional EA role,youll be a trusted partner, enabling the Founder to focus on strategic growth while you keep the business running smoothly Work Hours: 20-40 hours/week (part-time and can transition into full-time); EU working hours Work Set-Up:Remote (PH-based); Independent Contractor Salary:$800-$1600 Role Responsibilities:

Founder Support & Operations

• Manage the Founders inbox, calendar, and priorities to ensure smooth daily operations.

• Schedule and coordinate projects, meetings, and high-priority initiatives.

• Build and maintain SOPs from Loom recordings for repeatable processes.

• Prepare weekly and monthly business reports to track performance and progress.

• Manage Google Sheets dashboards for key metrics and operational oversight.

• Coordinate financial processes, including expense tracking and budget monitoring.

• Conduct daily sync calls and provide clear weekly reporting.

Project Management

• Coordinate and track projects across multiple brands and teams.

• Ensure deadlines, deliverables, and responsibilities are clear and met.

• Translate high-level objectives into actionable timelines and measurable outcomes.

• Drive accountability and progress, reporting obstacles before they escalate.

• Take ownership of project momentumeven when priorities shift.

Systems & Process Management

• Create, refine, and document internal workflows to improve efficiency.

• Manage recurring task boards in Notion, Trello, or similar tools.

• Spot bottlenecks early and implement effective solutions.

• Continuously optimize systems to enhance productivity and clarity.

Partnerships & Growth Support

• Support and coordinate influencer, affiliate, and B2B partnerships.

• Manage communications with external partners and ensure timely execution of initiatives.

• Track results and provide actionable insights to drive growth.

Personal Assistance & Logistics

• Handle personal scheduling and travel arrangements.

• Manage ad hoc tasks, research, and special projects as needed.

Role Requirements:

• 5+ years of experience as an Executive Assistant or Operations Manager supporting an e-commerce founder or CEO.

• Proven expertise in operations and project management, with the ability to set up systems from scratch.

• Exceptionally proactive, structured, and solution-oriented,you thrive on creating order from chaos.

• Excellent written communication and follow-through,you summarize, document, and close loops without being prompted.

• Confident decision-maker who knows when to act independently and when to escalate.

• Advanced Google Sheets skills (dashboards, reporting, automation).

• Experience with Loom, Slack, and at least one project management tool (Notion, Trello, Airtable, Asana).

• Fluent in written and spoken English.

• Strong experience with travel planning and logistics management.

Nice to Have:

• Experience with Shopify and/or e-commerce marketplaces (Amazon, Bol.com).

• Familiarity with financial coordination (invoices, expense tracking, reporting).

• Experience managing affiliate, influencer, or B2B partnerships.

• Familiarity with productivity tools (Superhuman, Akiflow, Raycast, etc.).

Recruitment Process:

• Initial Interview with HR

• Client Interview

• Offer and Onboarding