Enterprise Renewal Account Manager

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. 

What You'll Do

•  Build and own relationships with current enterprises customers ensuring that we grow with them

• Combine Mapbox building blocks with deep customer knowledge to present compelling solutions with clear business outcomes

• Communicate customer needs and industry patterns back to Mapbox product teams to influence our roadmap

• Develop and execute strategies to expand Mapbox’s adoption in key industry verticals, working closely with the extended team to tell our customers’ success stories

• Educate our customer base on new product features and roadmaps

• Conduct Quarterly Business Reviews with your customers

• Forecast your book of business weekly to sales leadership

What We Believe are Important Traits for This Role

•  Strong technical sales aptitude demonstrated through a combination of industry experience, size and complexity of deals closed (you’ll be focused on six and seven-figure opportunities), and rapport with engineers and product owners

• Ability to navigate complex customer relationships, developing trust and influence with engineers and developers up to c-level leadership

• Ability to collaborate across Mapbox teams including engineering, support, and marketing to close business and ensure successful customer launches

• Deep curiosity, empathy, and grit — we’re partnering with our customers to solve hard problems, and we win as a team

• Experience with large, complex commercial and legal agreements within Procurement, Legal, and Business teams

• Experience working towards sales goals

• Ability to leverage C-level relationships with multiple executives to optimize software sales

• Strong writing skills and the ability to collaborate across teams

What We Value

In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders:

• We value high-performing creative individuals who dig into problems and opportunities.

• We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.

• We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.

• We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.

Our annual base compensation for this role ranges from $263,500 - $356,500 for most US locations and 5% to 10% higher for US locations with a higher cost of labor. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Please discuss your specific work location with your recruiter for more information.

By applying for this position, you acknowledge that you agree to the Mapbox Privacy Policy which is linked here.

Mapbox participates in E-Verify to confirm employee work authorization. Please refer to the Notice of E-Verify Participation and Right to Work posters for more information.

We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.

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