Distributed Analyst
Title: Distributed Analyst (fully work-from-home role) Core Function Operations System Operator Analyst provides support to the computer operators and customers on complex problems and change activities. Participate with account transitions and de-transitions. Ability to recommend, create and implement new processes and procedures to improve business methods and practices. Technical expert within the area of expertise. Essential Duties & Responsibilities
Knowledge of IBM AS400 (iSeries), AIX, and UNIX Systems
Participate in transition and de-transition of customer accounts and Disaster Recovery
Knowledge of how to use a Job Scheduler
Manage incidents via multiple problem / change management systems to include ServiceNow, ISM, Maximo, and Remedy.
Familiarity with batch monitoring systems control-M, Tidal, Netcool, and other monitoring tools dependent on customer requirements.
Manage applications in Windows and Unix environments.
Problem determination and resolution skills on multiple platforms and applications.
Knowledge / experience of Operating Systems: Red Hat Linux, Windows, PCAnywhere, Putty,and Open Text Socks Client.
Create and maintain system backup processes for iSERIES / AS400
Create and maintain programs for archiving data to media, run file reorganizations and clean-up of logs
Create and maintain checklists and processes & procedures for console ops
Monitor system for disk space, CPU activity, message queues
Order and/or download PTFs, APARs for system maintenance
Prepare for and execute system migrations, operating system upgrades, hardware and software additions and removal. Maintenance and backup of system HMC
Attend Change and Problem meetings and execute reporting
Participate in RCAs (Root Cause Analysis).
Assist with overseeing day-to-day activities of Operations staff members.
Assist with onboarding and training of new employees to include assisting with completing required forms, ID creations, workspace and workstation assignment.
Assist with scheduling team and ensuring adequate coverage during vacations, sick time, and any change activities that may require additional support.
Read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; Learn and apply new skills and information.
Perform highly detailed work on multiple, concurrent tasks; and interact with Getronics employees, Clients and Vendors.
Enjoys Working in a Fast-paced Environment.
Must possess basic inter-personal relationship skills.
Must possess excellent communication skills (verbal and written).
About Pomeroy Pomeroy is a global provider of technology solutions and services designed to keep businesses, and their workforce always connected, always secure, and always working. Our team of 3000 professionals advise, deploys, monitors, manages, and recruits talent for more than 60,000 client locations across North America and Europe. Our decades of experience walking alongside our clients have earned us lasting relationships and high satisfaction ratings. With over four decades of experience, Pomeroy Inc. has proudly served the IT industry since 1981, marking 44 years of consistent innovation, client-centric solutions, and global impact. Pomeroy Technologies Philippines Inc, incorporated in May 2025, serves as a strategic extension of Pomeroys global delivery network. Established with the vision to broaden the company's reach across diverse international markets. With an expected growing team of Pomeroy professionals distributed across the length and breadth of Philippines, the organization operates on a flexible, location-agnostic model that enables seamless service delivery. Looking ahead, the organization is poised for significant growth and strategic plans to expand its client portfolio and strengthen its presence. Pomeroy believes in treating all people with respect, dignity and is committed to provide a work environment free from discrimination and harassment. Pomeroy is an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, and or other legally protected classification, not affecting the functional requirements of the position held. All persons shall be afforded an equal employment opportunity. We are committed to identifying individuals whose principles are deeply aligned with our core values and who will actively contribute to cultivating a culture of inclusivity, mutual respect, and collective excellence. Click here to know more about Pomeroy Please note At Pomeroy, we do not charge any fees at any stage of the recruitment process. If you are approached by anyone requesting payment on our behalf, kindly treat it as fraudulent and report it to us immediately.
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Distributed Analyst
Title: Distributed Analyst (fully work-from-home role) Core Function Operations System Operator Analyst provides support to the computer operators and customers on complex problems and change activities. Participate with account transitions and de-transitions. Ability to recommend, create and implement new processes and procedures to improve business methods and practices. Technical expert within the area of expertise. Essential Duties & Responsibilities
Knowledge of IBM AS400 (iSeries), AIX, and UNIX Systems
Participate in transition and de-transition of customer accounts and Disaster Recovery
Knowledge of how to use a Job Scheduler
Manage incidents via multiple problem / change management systems to include ServiceNow, ISM, Maximo, and Remedy.
Familiarity with batch monitoring systems control-M, Tidal, Netcool, and other monitoring tools dependent on customer requirements.
Manage applications in Windows and Unix environments.
Problem determination and resolution skills on multiple platforms and applications.
Knowledge / experience of Operating Systems: Red Hat Linux, Windows, PCAnywhere, Putty,and Open Text Socks Client.
Create and maintain system backup processes for iSERIES / AS400
Create and maintain programs for archiving data to media, run file reorganizations and clean-up of logs
Create and maintain checklists and processes & procedures for console ops
Monitor system for disk space, CPU activity, message queues
Order and/or download PTFs, APARs for system maintenance
Prepare for and execute system migrations, operating system upgrades, hardware and software additions and removal. Maintenance and backup of system HMC
Attend Change and Problem meetings and execute reporting
Participate in RCAs (Root Cause Analysis).
Assist with overseeing day-to-day activities of Operations staff members.
Assist with onboarding and training of new employees to include assisting with completing required forms, ID creations, workspace and workstation assignment.
Assist with scheduling team and ensuring adequate coverage during vacations, sick time, and any change activities that may require additional support.
Read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; Learn and apply new skills and information.
Perform highly detailed work on multiple, concurrent tasks; and interact with Getronics employees, Clients and Vendors.
Enjoys Working in a Fast-paced Environment.
Must possess basic inter-personal relationship skills.
Must possess excellent communication skills (verbal and written).
About Pomeroy Pomeroy is a global provider of technology solutions and services designed to keep businesses, and their workforce always connected, always secure, and always working. Our team of 3000 professionals advise, deploys, monitors, manages, and recruits talent for more than 60,000 client locations across North America and Europe. Our decades of experience walking alongside our clients have earned us lasting relationships and high satisfaction ratings. With over four decades of experience, Pomeroy Inc. has proudly served the IT industry since 1981, marking 44 years of consistent innovation, client-centric solutions, and global impact. Pomeroy Technologies Philippines Inc, incorporated in May 2025, serves as a strategic extension of Pomeroys global delivery network. Established with the vision to broaden the company's reach across diverse international markets. With an expected growing team of Pomeroy professionals distributed across the length and breadth of Philippines, the organization operates on a flexible, location-agnostic model that enables seamless service delivery. Looking ahead, the organization is poised for significant growth and strategic plans to expand its client portfolio and strengthen its presence. Pomeroy believes in treating all people with respect, dignity and is committed to provide a work environment free from discrimination and harassment. Pomeroy is an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, and or other legally protected classification, not affecting the functional requirements of the position held. All persons shall be afforded an equal employment opportunity. We are committed to identifying individuals whose principles are deeply aligned with our core values and who will actively contribute to cultivating a culture of inclusivity, mutual respect, and collective excellence. Click here to know more about Pomeroy Please note At Pomeroy, we do not charge any fees at any stage of the recruitment process. If you are approached by anyone requesting payment on our behalf, kindly treat it as fraudulent and report it to us immediately.