Director - Solutions Engineering

Our Opportunity

Our Solutions Engineering organization is seeking a Director of Solutions Engineering to lead a highly skilled SE Organization focused on Strategic customers. The Solutions Engineering team partners with our enterprise customers, product teams and ecosystem to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. 

We work with product & engineering teams, and CISO to C-level executives at large global brands who are building solutions with Snyk.  Our Solutions Engineering team works closely with Account Executives, Professional Services, Technical Success Managers, Partners, and the Product Team to develop and execute the account strategy for Snyk’s enterprise customers.

As the Director of Solutions Engineering, you will lead, build, and mentor a world-class Enterprise SE team at scale.  You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business outcomes.

Reporting to the AMER leader of Solutions Engineering, you will play a hands-on role in building a team of strategic solutions engineers and Channel solutions engineers, owning the revenue and consumption responsibilities for the group.

You’ll Spend Your Time:

• Acting as a business and technical thought leader able to partner and drive Regional, Account strategy and execution plan working with cross-functional partners

• Serving as a CTO to Executive Champion or Executive Sponsor at customers 

• Partnering closely with Sales, Marketing, and Technical Teams (Professional Services, Tech Services and Product)  to develop joint go-to-market initiatives that drive positive developer and appsec experience and outcomes while driving revenue growth

• Working with your sales partner leaders to develop comprehensive regional strategy plan, account plan and opportunity plan

• Recruiting, hiring, leading, retaining, and coaching a world-class solutions engineering team.  Be an advocate for solutions engineering within the organization

• Managing an SE team from consultative to technical qualification to value driven GTM execution

• Being a leader of leaders in a 2nd line role covering the Enterprise business in AMER

• Nurturing and being the role model of a positive outlook, can-do attitude and growth mindset, while leading and keeping the SEs motivated in a fast-paced and ever-changing environment

• Using your executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.

• This will be a customer facing role, getting in front of technical & executive champions regularly and lead EBCs with important customers

• Providing guidance to revenue leaders on sales strategy, product obstacles/gaps and represent the team’s needs to executive staff

• Interpreting complex problems, create simple solutions and collaborate closely with prospects, channel partners and our sales team to deliver winning solutions

• Building processes to measure the performance and impact of SE team and ensure that the team is optimized to meet rapidly evolving business needs

• Being a thought leader on industry trends, competitive dynamics, and leverage this knowledge to shape strategy around user engagements 

• Representng Snyk at industry events and conferences, customer business reviews and contribute to new ideas and industry best practices

• Championing the voice of our customers to influence product direction and feature priorities

• Application Security, ASPM ecosystems and practice expertise would be highly advantageous

What You’ll Need:

• 12+ years of industry experience in a pre-sales capacity with 2+ years of second line management experience, ideally with enterprise fortune 2000 customers

• A proven track record of leading an enterprise and strategic accounts SE team leading complex sales cycles, hiring, training and retaining top talent.

• A strong knowledge of the developer, DevOps, Application Security, and ASPM ecosystems and practices

• AMER-wide role in leading complex sales and solution organization at enterprise scale, this can include leading professional services and partner organizations.

• A track record of building and leading solution architecture/ engineering  teams ideally in a SaaS or API usage-based businesses

• Experience working closely with highly technical customers at the Enterprise level 

• Familiarity with a wide variety of coding languages and how they work

• Appetite for learning about new technologies and you’re curious about how things work under the hood

• Ability to plan and succeed, setting milestones along the way, over-communicate, create alignment, rally resources and satisfy stakeholders

• Ability to lead with Empathy and high EQ.

• Strong communication (written and verbal) and presentation skills

• Strong executive presence and ability to foster deep relationships with our customers

• University degree in computer science, engineering, mathematics or related fields, or equivalent experience preferred