Director of Risk and Fraud

DescriptionOttimate (formerly Plate IQ) helps fast growing businesses automate accounts payables on their terms. We simplify everything from invoice management to payments for both recurring and one-off expenses with a cloud-first approach that enables remote work. Ottimate’s AP Automation and VendorPay Network helps businesses pay and get paid faster. At Ottimate, passion generates excitement for what we do and how we do it. With passion at the heart of everything we do, we nurture ideas, inspire excellence, and find creative ways to eliminate obstacles for cultivating growth. The positive attitude with which we assist one another develops open, honest, and genuine connections. Above all, we celebrate and embrace our differences. We invest in each other because we win or lose as a team. Our values are at the center of our company and culture. At Ottimate (formerly Plate IQ), we value: Growth, Customer Focus, Innovation, Accountability, and Communication. The Role Ottimate is seeking an experienced and proactive Director of Risk and Fraud to lead our fraud and payments risk program. This critical role will shape and execute a strategic approach to fraud prevention, detection, and risk management across our growing organization. As the directly responsible individual for this area, you will collaborate with product and operations teams, along with external partners, to ensure Ottimate’s continued security and growth. What You'll Do

• Lead and Strategize

  • Define and operationalize Ottimate’s fraud and payments risk strategy in collaboration with cross-functional teams and external partners.

  • Act as the accountable individual in setting, monitoring, and achieving data-driven goals across stakeholders.

• Operational Excellence

  • Fully understand and optimize the end-to-end customer journey, balancing user experience with robust security measures.

  • Collaborate with Product, Engineering, and Operations teams to establish risk product requirements focused on fraud prevention, detection, and response.

• Fraud Detection and Automation

  • Develop and implement fraud/risk rules and strategies to improve detection accuracy with a focus on automation and scalability.

  • Partner with risk management to co-create policies, procedures, and controls that align with third-party fraud standards, setting benchmarks within the industry.

• Continuous Risk Assessment and Mitigation

  • Identify and mitigate risks related to technology and financial operations while maintaining compliance with external fraud prevention programs.

  • Work closely with the data team to develop and refine models, address data gaps, and incorporate new variables to improve risk assessments.

• External Partnerships

  • Establish and maintain relationships with key fraud and risk management vendors, including card acquirers, banks, and payment networks.

What You'll Need

• Education: Bachelor’s degree in Finance, Business, or related field; advanced certifications in risk management or fraud prevention are a plus.

• Experience: 8+ years in risk management or fraud prevention directly managing Fraud Operations teams, ideally in a high-growth or tech company, with proven leadership in strategy and execution.

• Technical Skills: Strong knowledge of fraud detection tools, payment processing, and financial crime prevention technologies.

• Industry Knowledge: Familiarity with payments, card networks, and dispute processes, with a focus on industry standards and emerging trends. Experience in regulated financial services, with review of such activities as payments (ACH Debit etc), money movement, disputes, chargebacks, AML, and compliance frameworks such as KYB/KYC.In-depth knowledge of the financial services/banking regulatory environment: FACT Act, Bank Secrecy Act, Suspicious Activity Reporting (SARs), Reg E, FINRA/SEC, etc.

• Leadership: Skilled in managing cross-functional teams and third-party relationships, with clear, effective communication.

What We Value At Ottimate (formerly Plate IQ), we value a growth mindset and seek high-performing, creative individuals who dig into problems and see the opportunities for success.

• We value those who believe improvement is always possible. At Ottimate (formerly Plate IQ), everything is a work in progress – we see room for growth in all areas

• We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function within the company

• We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply

What You'll ReceiveWe care deeply about making Ottimate an incredible place to work and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a generous level of support whilst inspiring them to do their best work. The specific benefits/perks we offer are continually evolving, but currently include:

• Compensation: $120K + Bonus

• Work from home in an energetic remote-first environment that supports flexible working hours and understands work-life balance.

• Competitive salary based on skills & experience.

• Medical, Dental, Vision and other Company-Subsidized Benefits for you and your family.

• Employer sponsored 401(k) with company match.

• Paid Time Off (and the encouragement to use it).

• Annual company retreats.

• Promote from within philosophy.

Beyond the tangible benefits though:

• You will be part of a growing team, at a pinnacle moment of scale for the business, and experience the excitement of working in a startup where each action makes a huge difference.

• You will have the agency to solve difficult problems creatively, the freedom to explore work that inspires you, and infrastructure to ensure you're constantly challenged and developing.

• You will work with sharp, passionate teammates solving some of the most unique challenges and positioning our product as a premier finance automation solution.

• Our commitment to empowering a diverse and inclusive workforce, celebrating differences, and creating a safe space for our employees to bring their whole selves to work is second to none.

• We are transforming entire industries using innovative technology including Artificial Intelligence, Payment Tech, and Neural Networks.

• Our leaders lead with a people-first approach; inspiring excellence, nurturing ideas, and finding creative ways to eliminate obstacles for cultivating growth.

• We truly love what we do and who we do it with - and we think you will too!

Ottimate is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.

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