Director of Revenue Cycle Management
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Osmind is building the Osmind Psychiatry Innovation Network (OPIN), a revolutionary managed services organization focused on supporting independent psychiatric practices, particularly those offering innovative treatments like TMS, Spravato, and other interventional modalities. We are seeking an experienced, strategist, and hands-on RCM leader to build and scale our RCM operations from the ground up, serving as a cornerstone of our services offering launching in 2025. This role is designed for a player coach who can manage the daily billing operations while crafting and executing a forward-thinking roadmap that aligns billing processes with the company’s long-term goals.
Position Overview
As Head of RCM, you will be responsible for designing, implementing, and scaling best-in-class RCM operations to support psychiatric practices across the United States. This role combines strategic leadership with hands-on operational execution to build both onshore and offshore teams focused on maximizing revenue for our provider network while maintaining high-quality standards and compliance.
Key Responsibilities
Strategy & Leadership
Develop and execute the overall RCM strategy for our RCM services offering
Build and lead high-performing teams across US and international locations
Set and monitor KPIs to ensure operational excellence and financial targets
Manage vendor relationships and partnerships
Oversee team performance and professional development
Operations & Process Design
Design end-to-end centralized RCM workflows for complex psychiatric billing, including interventional treatments, and establish processes for benefits verification, prior authorization, claims submission, and denials management
Create quality assurance frameworks and compliance protocols
Implement best practices for clean claims submission and denial prevention
Develop standard operating procedures and documentation
Technology & Systems
Partner with product/engineering teams to define requirements for RCM technology tools
Evaluate and implement RCM software solutions and automation tools
Drive automation initiatives to improve efficiency
Financial Performance & Analytics
Set and achieve revenue cycle performance targets
Monitor key metrics including clean claim rates, days in AR, denial rates
Develop reporting frameworks to track team and financial performance
Identify opportunities for revenue optimization
Provide regular performance updates to leadership
Compliance & Risk Management
Ensure compliance with healthcare regulations and billing requirements and stay current with changes in billing rules and regulations
Maintain documentation of policies and procedures
Conduct regular audits of billing practices
Client Success
Ensure high satisfaction levels among provider clients
Act as an escalation point for complex billing issues
Build relationships with key provider accounts
Required Experience
10+ years of healthcare RCM experience, with at least 5 years in leadership roles
Proven track record building and scaling RCM operations from scratch, including both US-based and offshore teams
Deep understanding of behavioral health billing, particularly for specialized treatments and procedures
Experience implementing and optimizing RCM technology solutions
Strong background in healthcare compliance and regulatory requirements
History of achieving strong financial results through effective RCM operations
Experience managing teams of 30+ across multiple locations
Preferred Experience
Direct experience with psychiatric or behavioral health billing
Knowledge of TMS, Spravato, or ketamine therapy billing requirements
Previous experience at a managed services organization or large medical group
Experience building RCM operations in India or the Philippines
The ideal candidate will combine deep technical RCM expertise with strong leadership abilities and a track record of building high-performing teams across multiple geographies. They should be entrepreneurial and excited about building new operations from the ground up while maintaining focus on compliance and quality.
$140,000 - $160,000 a year
Depending on experience and location
The reasonably estimated national salary range for this position is between $140,000 - $160,000 annually, plus an equity package for eligible employees. Actual compensation will be commensurate with the candidate’s experience and local cost of labor. In addition, Osmind offers a wide range of comprehensive and inclusive employee benefits including healthcare, dental, vision, generous family leave, FSA/DCFSA, mental health benefits, a 401(k) plan, and flexible paid time off.
#LI-Remote
This is a unique opportunity to help build a transformative healthcare organization from the ground up while solving critical challenges for psychiatric providers and their patients. The successful candidate will play a key role in shaping the future of mental healthcare delivery.
About the job
Director of Revenue Cycle Management
To see similar active jobs please follow this link: Remote Finance jobs
Osmind is building the Osmind Psychiatry Innovation Network (OPIN), a revolutionary managed services organization focused on supporting independent psychiatric practices, particularly those offering innovative treatments like TMS, Spravato, and other interventional modalities. We are seeking an experienced, strategist, and hands-on RCM leader to build and scale our RCM operations from the ground up, serving as a cornerstone of our services offering launching in 2025. This role is designed for a player coach who can manage the daily billing operations while crafting and executing a forward-thinking roadmap that aligns billing processes with the company’s long-term goals.
Position Overview
As Head of RCM, you will be responsible for designing, implementing, and scaling best-in-class RCM operations to support psychiatric practices across the United States. This role combines strategic leadership with hands-on operational execution to build both onshore and offshore teams focused on maximizing revenue for our provider network while maintaining high-quality standards and compliance.
Key Responsibilities
Strategy & Leadership
Develop and execute the overall RCM strategy for our RCM services offering
Build and lead high-performing teams across US and international locations
Set and monitor KPIs to ensure operational excellence and financial targets
Manage vendor relationships and partnerships
Oversee team performance and professional development
Operations & Process Design
Design end-to-end centralized RCM workflows for complex psychiatric billing, including interventional treatments, and establish processes for benefits verification, prior authorization, claims submission, and denials management
Create quality assurance frameworks and compliance protocols
Implement best practices for clean claims submission and denial prevention
Develop standard operating procedures and documentation
Technology & Systems
Partner with product/engineering teams to define requirements for RCM technology tools
Evaluate and implement RCM software solutions and automation tools
Drive automation initiatives to improve efficiency
Financial Performance & Analytics
Set and achieve revenue cycle performance targets
Monitor key metrics including clean claim rates, days in AR, denial rates
Develop reporting frameworks to track team and financial performance
Identify opportunities for revenue optimization
Provide regular performance updates to leadership
Compliance & Risk Management
Ensure compliance with healthcare regulations and billing requirements and stay current with changes in billing rules and regulations
Maintain documentation of policies and procedures
Conduct regular audits of billing practices
Client Success
Ensure high satisfaction levels among provider clients
Act as an escalation point for complex billing issues
Build relationships with key provider accounts
Required Experience
10+ years of healthcare RCM experience, with at least 5 years in leadership roles
Proven track record building and scaling RCM operations from scratch, including both US-based and offshore teams
Deep understanding of behavioral health billing, particularly for specialized treatments and procedures
Experience implementing and optimizing RCM technology solutions
Strong background in healthcare compliance and regulatory requirements
History of achieving strong financial results through effective RCM operations
Experience managing teams of 30+ across multiple locations
Preferred Experience
Direct experience with psychiatric or behavioral health billing
Knowledge of TMS, Spravato, or ketamine therapy billing requirements
Previous experience at a managed services organization or large medical group
Experience building RCM operations in India or the Philippines
The ideal candidate will combine deep technical RCM expertise with strong leadership abilities and a track record of building high-performing teams across multiple geographies. They should be entrepreneurial and excited about building new operations from the ground up while maintaining focus on compliance and quality.
$140,000 - $160,000 a year
Depending on experience and location
The reasonably estimated national salary range for this position is between $140,000 - $160,000 annually, plus an equity package for eligible employees. Actual compensation will be commensurate with the candidate’s experience and local cost of labor. In addition, Osmind offers a wide range of comprehensive and inclusive employee benefits including healthcare, dental, vision, generous family leave, FSA/DCFSA, mental health benefits, a 401(k) plan, and flexible paid time off.
#LI-Remote
This is a unique opportunity to help build a transformative healthcare organization from the ground up while solving critical challenges for psychiatric providers and their patients. The successful candidate will play a key role in shaping the future of mental healthcare delivery.