Director of Product, Partner Platform

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move. Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

Over the past 10 years BetterUp has built transformative experiences for employees. As our Partner Platform Director you will be a key executive responsible for building the foundational platform which enables our buyers (enterprise partners) to scale this transformation across their entire organization. 

The ideal candidate:

• Deep Customer Empathy. As we develop this platform, we will be expanding our buyers capabilities beyond what they even imagine today.

• You will closely partner with our buyers and internal practitioners to understand customer challenges and develop the systems, integrations, workflows, analytics and reporting that our customers need. You will be an advocate for our customer inside of BetterUp and a core driver of this transformation. 

• Systems Thinking. This is a highly complex technical, operational and product ecosystem. (multi-sided marketplace, buyer is not user, data complexity, etc) You excel at digesting this broad set of inputs into consumable stories and perspectives to guide the org. Data Driven. Our partner platform is powered by data - data to help partners target opportunity, to optimize transformation and to measure growth. Data is how you approach problems and you excel at helping others leverage data. Technical Expertise. The problems to be solved can be highly technical - in terms of data, process and product. You love digging in with engineers to understand the details and leverage this to drive strategy and alignment. . Horizontal Leadership. As our partner platform evolves, so too must our organization. You are someone who excels at guiding and influencing a broad set of leaders to help align our efforts on new paradigms.

• We expect our leaders to be experts in their domains, not just general managers. You will be able to zoom in to guide your teams through the most critical problems and zoom out to guide the organization towards our long term vision.

• You will deliver all of this through Platform teams based in both the US and Europe. 

As an organization we have the building blocks in place but are still early in our Platform journey - this is your opportunity to shape and accelerate that journey. 

What you’ll do:

• Own development of our Partner Platform consisting of the user experience, integrations, automation, recommendations/AI, analytics, and infrastructure. Your teams will solve problems from seamless access management to create systems to measure and optimize an organization's transformation. 

• You will shape strategy and vision, with a strong contribution on the platform and technical perspectives. 

• You will manage,  grow and recruit world class talent and set the pace of the organization - both within and beyond your direct team. 

• You will lean into horizontal leadership to help guide our organization through this transformation. 

• You will define, monitor, measure, analyze and report on key metrics for your business. 

If you have some or all of the following, please apply:

• 10+ years of experience in Product Management 

• 5+ years of experience managing group and technical product managers

• Engineering degree/experience (preference) and practical experience with complex systems and data platforms.

• Proven track record driving crossfunction results and organizational change via horizontal leadership

• Experience building delightful systems for enterprise buyers.

• Systems thinker with an ability to digest highly complex, ambiguous dynamics into simple options and path forward. 

• Inspiring people leader who can motivate and set a healthy pace for the team and isn't afraid to get into the details when they need to. 

• Experience operating in a fast pace startup.

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 

• A competitive compensation plan with opportunity for advancement

• Medical, dental and vision insurance

• Flexible paid time off

• Per year: 

  • All federal/statutory holidays observed

  • 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)

  • 5 Volunteer Days to give back

  • Learning and Development stipend

  • Company wide Summer & Winter breaks 

• Year-round charitable contribution of your choice on behalf of BetterUp

• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply. BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $198,950 – $277,150. 

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co

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