Director of Product Management - MetaMask (Core Extension UX)

We’re building for a future where the internet and world economy empowers people through interactions based on consent, privacy, and free association. Where both communities and individuals flourish. To accomplish that, we’re working hard to make web3 accessible for everyone around the world.

MetaMask is both a crypto wallet and a gateway to the decentralized web. Our tools help people create communities, play video games, access financial services, make payments, invest in assets, protect against economic turmoil, and more. Our browser extension and mobile platforms meet the needs of millions of users and developers across the world.

Originally a humble key manager, today MetaMask serves over 30 million monthly active users as a decentralized application development platform, an aggregator of decentralized cryptocurrency exchanges, and a decentralized identity manager.

About the team

The Transaction Swimlane owns how users interact with and value moves through the MetaMask Extension. This includes the core extension UX along with the entire transaction lifecycle, accounts, MetaMask SDK and product safety. Our goal is to make the Extension a performant, reliable, trusted and delightful experience for our users. Ensuring transactions are always safe and secure.

What you’ll do

As the Director of Product Management for MetaMask's Core Extension UX you will:

• Lead the Transaction Swimlane end-to-end, managing six PMs and product teams

• Act as the Core Extension UX Product Manager, personally owning the most critical in-wallet transaction flows, performance and setting the quality bar for user experience.

• Set and drive a clear product strategy anchored in user jobs-to-be-done, first principles, and measurable outcomes tied to transaction volume, transaction success rate, monetization and funds lost incidents.

• Translate product strategy within the Swimlane into crisp and aligned roadmaps in every team. Ensure prioritization and execution that delivers determined outcomes.

• Align deeply with Design, Data and Engineering to ensure consistent, high-quality execution.

• Be the visible owner of Transaction Swimlane, holding teams accountable, making hard trade-offs, and maintaining urgency without sacrificing trust, quality or reliability.

What we’re looking for

• Previous Crypto Wallet experience.

• Proven experience leading multiple product teams in complex products, ideally within Crypto.

• Strong player-coach instincts. Comfortable operating at director level while still diving into the details of: UX, technical implementations, and decisions where it matters most.

• World-class product judgment grounded in user empathy and design-thinking.

• A track record of driving monetized products without degrading user trust or experience.

• Clear, authoritative communication and the ability to create focus, momentum, and accountability across senior stakeholders.

Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.

It is a requirement of employment in this position that applicants will be required to submit to background checks including but not limited to employment, education and criminal record checks. Further details will be provided to applicants that successfully meet the criteria for the position as determined by the company in its sole discretion. By submitting an application for employment, you are acknowledging and consenting to this requirement.